Senior Engagement Manager

Summary

Join MongoDB as a Senior Engagement Manager and become a key leader within the Professional Services team. You will work collaboratively with Sales, Professional Services, and Customer Success to drive professional services sales and subscription renewals. This is a quota-carrying, remote position based in the Northeast. Leveraging your 7+ years of experience in selling professional services and technology solutions, you will scope, negotiate, and close opportunities to accelerate MongoDB adoption. You will be responsible for managing the Professional Services pipeline and expertly articulating the business value of these services. MongoDB offers a comprehensive benefits package, including flexible paid time off, generous parental leave, and various other perks.

Requirements

• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• 7+ years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Ability to travel up to 30% of the time

Responsibilities

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scoping from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

Preferred Qualifications

• Experience with delivery of professional services (ie. Project Manager/Consultant, Pre-Sales or Sales)
• General knowledge of Databases (RDBMS, SQL, NoSQL)
• Knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings
• Equity
• Participation in the employee stock purchase program