Senior Engineering Manager

Summary

Join Nextiva as a Software Engineering Manager and lead a team of engineers in building and scaling core platform capabilities for the SaaS platform admin and Partner Ecosystem. You will leverage your strategic vision, technical expertise, and leadership skills to deliver exceptional platform administration tools. This role involves owning critical areas of the product, impacting administrator success and driving customer satisfaction. You will mentor and grow a high-performing engineering team, recruit top talent, and implement robust monitoring and alerting tools. The position requires extensive experience in Java, Kafka, full-stack development, and distributed architectures, as well as leadership skills in managing and scaling engineering teams. Nextiva offers a comprehensive total rewards package, including health benefits, life and disability insurance, flexible time off, retirement plan, and professional development opportunities.

Requirements

• 10+ years of hands-on experience in Java, Kafka, full-stack development, and distributed architectures, leading engineering teams to build scalable, resilient SaaS platforms
• Proven expertise in Java, Spring Boot, and backend service development for distributed systems
• Strong experience with Kafka for event-driven architectures and real-time data streaming
• Core Cloud (AWS/GCP) platform expertise
• Proficiency in modern front-end development using React and TypeScript
• In-depth knowledge of relational and NoSQL databases, cloud platforms, and DevOps practices
• Leadership skills in managing and scaling high-performing engineering teams with Agile methodologies
• Experience in designing and implementing microservices architectures with focus on scalability and resilience

Responsibilities

• Lead the design, development, and delivery of scalable, reliable, and performant administrative services and tools
• Champion engineering excellence by promoting best practices in architecture, code quality, and automation
• Ensure the team builds robust APIs and integration points for seamless ecosystem connectivity and extensibility
• Define and execute the roadmap for platform administration capabilities, ensuring alignment with business objectives and customer needs
• Collaborate with Product Management, Design, and Customer Success teams to understand administrator pain points and develop solutions
• Mentor, inspire, and grow a high-performing team of engineers to achieve ambitious goals
• Recruit top engineering talent and help scale the team to meet evolving business needs
• Implement robust monitoring, alerting, and troubleshooting tools for platform administration services
• Ensure adherence to governance, compliance, and security standards (e.g., GDPR, CCPA)

Preferred Qualifications

• UCaaS/CCaaS domain knowledge
• Prior experience in designing, coding, and implementing web applications
• Ability to swiftly develop prototypes and minimum viable products for full-stack projects
• Aptitude for learning and adapting to innovative technologies
• Strong team player and individual contributor
• Adept at debugging and quick problem-solving
• Ownership mindset, demonstrated by the ability to lead projects
• Self-motivation, dedication, and a commitment to meeting deadlines
• Exceptional multitasking abilities, managing concurrent tasks effectively
• Meticulous attention to detail
• Willingness to contribute as both a team player and an individual contributor
• Eagerness to drive new projects, troubleshoot issues, and contribute to continuous improvement

Benefits

• Supplemental health plan available with coverage for prescriptions, paramedical expenses, dental and vision care
• Company paid life and disability coverage
• Flexible Time Off (FTO) for salaried employees, paid holidays
• RRSP employee long-term savings plan with company match
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement