Restaurant365 is hiring a
Senior ERP Administrator, Remote - Worldwide
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Summary
The Senior ERP Administrator role at Restaurant365 involves managing and optimizing ERP systems, collaborating with cross-functional teams, providing user training and support, ensuring data security and compliance, integrating ERP systems with other business applications, and performance optimization. The ideal candidate should have expert-level knowledge in Oracle NetSuite and Salesforce, 5+ years of experience managing ERP systems in a complex organizational environment, strong analytical, problem-solving, and communication skills, project management experience, certifications in relevant ERP systems, strong interpersonal skills, and the ability to work with teams and stakeholders of different backgrounds and time zones.
Requirements
- Expert-level knowledge in Oracle NetSuite and Salesforce; familiarity with Workday and Sage Intacct is a plus
- 5+ years of experience managing ERP systems in a complex organizational environment, with SaaS experience a plus
- Strong analytical, problem-solving, and communication skills
- Project management experience and ability to lead cross-functional teams
- Certifications in relevant ERP systems (e.g., NetSuite Administrator, Salesforce Administrator, Sage Intacct: System Administrator) preferred
- Strong knowledge of ERP <> Salesforce best practices and methodologies
- Strong interpersonal skills, and ability to work with teams and stakeholders of different backgrounds and time zones in a multicultural environment
- Experience working with Agile teams and use of tools such as Jira, Confluence, Monday, etc
- Motivated, high-potential performer, with demonstrated ability to influence and lead
- Able to solve complex problems and successfully manage ambiguity and unexpected change
Responsibilities
- Oversee the administration, configuration, and maintenance of our ERP system (Current: Sage Intacct. Future: Oracle NetSuite)
- Collaborate with cross-functional teams to define business requirements and objectives for ERP projects
- Analyze business needs and recommend enhancements to improve system functionality
- Lead the design, development, and implementation of ERP solutions, ensuring alignment with organizational goals
- Customize workflows, reports, and dashboards to optimize business processes within the ERP systems
- Evaluate emerging technologies and trends to enhance ERP capabilities and drive innovation
- Manage upgrades, patches, and system enhancements to keep our ERP systems up-to-date
- Provide training to end-users on ERP system functionality, best practices, and new features
- Offer ongoing support to resolve user issues and troubleshoot system-related problems
- Ensure data security and compliance with industry standards and regulations
- Implement access controls, user roles, and permissions within the ERP systems
- Collaborate with development teams to integrate ERP systems with other business applications
- Customize workflows, reports, and dashboards to meet specific business needs
- Monitor system performance, identify bottlenecks, and optimize system resources
- Proactively address performance issues and recommend improvements
- Conduct technical solution reviews and provide recommendations for improved adoption and usage
- Maintain accurate documentation related to system configurations, processes, and procedures
- Continuously evaluate and enhance ERP-related processes for efficiency and effectiveness
- Mentor team members in technology, architecture, and application delivery
Benefits
- Salary range of $100K-$150K
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
This job is filled or no longer available
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