Senior ERP Systems Analyst

Summary

Join Global Healthcare Exchange (GHX) as a Senior Enterprise Resource Planning (ERP) Systems Analyst and play a key role in implementing, maintaining, and enhancing GHX processes. You will leverage your Workday ERP expertise in healthcare to collaborate with various GHX departments, translate needs into functional documentation, and optimize ERP configurations. This position requires deep understanding of ERP modules (Procurement, Accounts Payable, Inventory), strong technical and analytical skills, and the ability to troubleshoot integration challenges. You will participate in project management, provide technical leadership, mentor junior team members, and conduct data analysis. The role also involves creating documentation and serving as an escalation point for ERP issues. This position offers a competitive salary and a comprehensive benefits package.

Requirements

• Hold a Bachelor’s or Master’s degree in Computer Science, Supply Chain Management or a related discipline
• Have a minimum of 8+ years of related ERP Healthcare experience, with at least 6+ years working with Workday ERP
• Possess a deep understanding of Workday ERP system modules including Supply Chain Management, Accounting/Finance, Item Master Data Management, Procurement and others
• Have proven experience completing more than 20+ complex projects that shows proficiency configuring and customizing Workday ERP system
• Work effectively with minimal direction, learn quickly, and function effectively in a team environment
• Possess effective listening, verbal, written communication skills with a proven track record of face-to-face client support
• Have strong project management skills, with an ability to report weekly updates and proposals to management
• Demonstrate the ability to be analytical, solve problems, and create great documentation
• Be able to travel up to 20%

Responsibilities

• Develop and implement integration strategies for SaaS software into existing ERP frameworks
• Participate in the analysis/enhancement of Solution Delivery system configuration practices, consult on ERP specific integration points, and establish best practices for the customer ERP that ensures a robust and accurate flow of data between Workday and GHX products
• Assist with the design, implementation, and management of Workday Cloud applications specific to the healthcare sector and GHX products as a functional expert
• Act as a bridge between product and development representing implementation and voice of customer
• Prioritize and participate in multiple projects, ensuring alignment with project plan target dates and strategic goals
• Serve as a technical lead, providing expertise across various products and projects, and act as a mentor to junior team members
• Collaborate cross-functionally to support all product lines and contribute to the development of new product lines
• Participate in testing and propose effective, resourceful solutions which can be leveraged by the GHX delivery team to achieve the client’s and GHX goals
• Work with other GHX integration resources to assist in defining the data requirements to and from the provider’s ERP system
• Conduct detailed data analysis to understand the impact of data inputs/ERP application updates on GHX product operations and provide clear explanations to stakeholders
• Be the resident GHX expert on how GHX solution functionality materializes and is managed within the customer ERP
• Provide documentation deliverables as required including requirements documents, workflow diagram, step by step training guides and internal FAQ guides
• Act as an advanced escalation point for ERP issues related to implementations blockers or ongoing complex support issues
• Provide training for all internal stakeholders and delivery team members on MMIS/ERP area of expertise

Preferred Qualifications

• Have 2+ years of experience in implementation, integration or configuration of SAAS applications like GHX into the Workday ERP
• Hold Workday ERP certification(s)
• Possess expertise in technology transfers such as FTP, API, JSON, and HTTPS
• Have experience with Scrum and Agile methodologies
• Have experience working on cross-functional projects with internal and external participants

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement