Senior Inbound Product Manager

Summary

Join ServiceNow as a Product Leader and spearhead product strategy to drive revenue growth exceeding $10B. Communicate product priorities effectively and build consensus among teams. Assume leadership responsibilities as an accountable owner, committed to successful outcomes. Guide projects through development and deliver high-quality products. Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction. Translate complex problems into easily understood requirements and provide effective solutions. Develop and deliver multi-mode communications to convey the needs of diverse audiences.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 5+ years of software product management experience
• Strong prioritization skills and the discipline to focus on high impact activities
• Experience gathering and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions

Responsibilities

• Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue
• Communicate product priorities and build consensus
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
• Work with multiple teams to guide projects through development and bring high-quality products to life
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs