Hivebrite is hiring a
Senior Incident Manager

Summary

The job is for an Incident Manager at Hivebrite, a community management platform. The role involves ensuring the smooth operation of the production environment, providing top-tier support, and improving processes to reduce incidents. The company offers work-life balance benefits, office life perks, and financial advantages.

Requirements

• +5 years in a production support role, with at least 2 years in a senior or lead position
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Highly organized and detail-oriented
• Proficiency with monitoring tools like Datadog, Sentry and security tools like Wiz (or similar)
• Proven experience with Kubernetes and container orchestration
• Good knowledge of cloud computing concepts (GCP)
• Basic knowledge with infrastructure automation tools like Terraform

Responsibilities

• Ensure the smooth operation of our production environment
• Provide top-tier support to ensure a reliable platform for our customers
• Detect, analyze and ensure smooth resolution of production issues

Benefits

• Support for mental health via Moka Care (sessions paid by Hivebrite, collective sophrology sessions, etc.)
• A Gymlib access for you to practice any physical activity you want
• A really flexible remote policy detailed here
• Around two weeks of RTT to enjoy more time off with your friends and familly
• Paid leaves for parents with sick kids
• Nomad days policy (work from almost anywhere you'd like, up to 12 weeks per year, at once or throughout the year) - check out the full policy here