Senior Internal Communications Partner

Summary

Join our dynamic Internal Communications team at YouGov and play a key role in delivering high-impact internal communications, focusing on employee change communications. As a Senior Internal Communications Partner, you will integrate new teams, introduce innovative products, and support process redesigns, ensuring employees stay informed and engaged. Reporting to the Head of Corporate and Internal Communications (UK), you'll be part of a UK and India-based team. Enjoy remote or hybrid work flexibility. Responsibilities include developing internal communication plans, writing content, managing the intranet, planning events, and advising on communication strategies. The role requires 3+ years of experience in multi-channel internal communications and strong communication skills.

Requirements

• 3+ years of experience in multi-channel internal communications, delivering compelling stories that resonate with employee audiences by conveying complex messages in easy-to-understand, action-oriented, and engaging language
• Strategic internal communications and executive communications expertise to drive the company’s strategic plan, business outcomes, and Employee Value Proposition across global communications
• Leadership in global, live employee events, including workshopping and rehearsing scripts with speakers, facilitating Q&A, and tracking feedback to drive improvements
• Strong understanding of global communication dynamics, including cultural sensitivity and time zone considerations
• Experience measuring the impact of business communications to demonstrate success and ROI
• Experience writing for diverse audiences, with a considered approach to different target groups and cultural differences
• Strong editing and proofreading skills with attention to detail
• Familiarity with content management systems and digital platforms used for workplace communication
• Proven ability to build relationships with stakeholders at all levels, acting as a trusted advisor to plan and deliver best-practice communications
• Ability to navigate ambiguity and think strategically, particularly during periods of change, providing clear guidance to senior leaders and their teams
• Excellent oral and written communication skills
• A collaborative, energetic approach, working with the wider IC team to manage global channels
• Confident to take the lead on projects, working autonomously when needed and at pace
• Highly organised and capable of working across multiple projects simultaneously, and re-prioritising according to business need and time-sensitivity

Responsibilities

• Work with the Internal Communications team to deliver effective internal communications and engagement plans across the company
• Work with senior management to support and help develop their communications plans
• Write, edit and proofread content for a range of channels, working to content schedules, and help manage the internal content calendar
• Research and gather engaging content from across the company to promote cross-team collaboration and to deliver people-focused stories
• Help maintain the company-wide intranet, including news and video articles – sourcing story content from across the company and working with internal stakeholders to ensure that all page and internal comms content remains clear, audience-focused and easy to navigate
• Maintain overall governance of the intranet, and support teams in their site audits and overhauls
• Support on logistical planning for quarterly all-staff events, managing event coordination, feedback collection, and follow-up on improvement areas by the end of each event, and advisory support: Global Town Halls, Q&As and OKR webinars
• Assist with the collation of content, preparation and distribution of monthly global newsletter, quarterly product newsletter and line manager update
• Lead on the delivery of wider employee-facing events, mainly virtual events, rehearsing scripts with speakers, and facilitating Q&A sessions
• Advise on comms strategy and planning for change and transformation communications

Preferred Qualifications

• A degree in marketing, communications or an adjacent area desirable but not essential
• A considered approach to different target audiences and cultural differences, incorporating nuances into messaging to help maximise the relevance and impact of communications and in support of the business’ D&I strategy

Benefits

• Paid vacation, holidays and sick days
• Flexible working arrangements available
• Group medical, dental and vision insurance
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match