Senior IT Business Analyst

Summary

Join Great Minds as a Senior IT Business Analyst and play a key role in driving technology initiatives, optimizing business processes, and ensuring seamless execution of product roadmaps. Collaborate with product managers to define priorities, refine requirements, and align technology solutions with business objectives. Leverage your expertise in NetSuite ERP or similar systems to analyze business needs, identify process improvement opportunities, and drive strategic enhancements. Lead requirements-gathering workshops, translate business requirements into user stories, and act as a liaison between stakeholders, developers, and QA teams. Contribute to product backlog refinement, analyze complex processes, implement process improvements, and lead change management efforts. Work closely with the QA team to ensure solution quality before deployment. This is a full-time, remote position.

Requirements

• 3+ years’ experience in IT Product Analysis, Business Analysis, or similar role, with expertise in NetSuite ERP or similar ERP systems
• Experience working in Agile environments
• Proven experience leading complex IT Product initiatives, system enhancements and business process optimization
• Strong problem-solving and analytical skills
• Strong communication skills, ability to articulate complex technical details and project expectations clearly to various stakeholders
• Demonstrated ability to handle multiple assignments simultaneously with minimal supervision, excellent time management, and organizational skills
• Ability to thrive in a fast-paced environment, adapting to changing priorities while maintaining a high standard of execution and attention to detail
• Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Information Technology)

Responsibilities

• Possess a strong understanding of Netsuite ERP, or other similar ERP systems, acting as an ERP subject matter expert for our Accounting, Finance and Operations teams, leveraging knowledge of core functionalities, workflows, and integrations to analyst business needs, identify opportunities for business process improvement and drive strategic enhancements
• Collaborate closely with development teams to implement scalable, future-proof solutions
• Lead high-impact requirements-gathering workshops with business stakeholders, product managers, and cross-functional teams to align technology initiatives with strategic business goals. Ensure thorough documentation of complex business needs and system dependencies
• Own the end-to-end requirements lifecycle by translating high-level business requirements into detailed, well-structured user stories in Jira, ensuring clarity for developers and alignment with product roadmaps. Establish best practices for user story refinement and prioritization
• Act as a liaison between business stakeholders, developers, and QA teams, ensuring a shared understanding of deliverables and proactively addressing risks and roadblocks
• Contribute to refining the product backlog through regular upkeep, grooming and priority scoring to optimize project tracking and execution
• Analyze complex processes and work with cross-functional teams to provide actionable insights and recommendations and to implement process improvements
• Partner with development teams to ensure that the implementation of technical solutions follows best practices
• Lead change management efforts by developing comprehensive training materials and end-user training sessions to ensure smooth adoption of new systems, processes, and technologies. Serve as an internal champion for best practices
• Work closely with the QA team to assist in UAT sessions, validate requirements, and ensure solution quality before deployment

Preferred Qualifications

• CBAP, CSPO, or other relevant certification, with demonstrated experience in leading large-scale product implementations
• Knowledge of integration tools such as Workato to facilitate seamless data exchange across enterprise systems

Benefits

Remote