Senior IT Engineer

Summary

Join Opendoor's dynamic IT team as a Senior IT Engineer! This remote position, preferably based in the Pacific Time Zone, requires a Bachelor's degree in a related field (Master's is a plus) and 3-5 years of senior-level IT experience. You will manage and maintain IT infrastructure, lead projects, architect systems, and collaborate with cross-functional teams. Proficiency in various scripting languages, SaaS administration, and cybersecurity practices is essential. The role involves team leadership, documentation, and ensuring system reliability and security. Opendoor offers a competitive salary ($104,000-$130,000 annually) and a comprehensive benefits package.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as an IT Engineer, with at least 3-5 years in a senior or lead role
• Strong knowledge of SaaS Systems Administration such as Okta, Slack, Google Workspace (formerly G-Suite), Fresh Service and more
• Knowledge of scripting languages such as Python, Powershell, Linux Shell (Bash/Zsh) is a must
• Proficiency in system administration on Windows, Mac, Linux, and/or Unix platforms
• Proficiency in Windows Administration including Automated Onboarding using AutoPilot, Powershell scripting, Intune and Azure Active Directory administration
• Experience with cybersecurity practices, including firewalls, intrusion detection, and encryption
• Excellent problem-solving skills and the ability to think critically under pressure
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment

Responsibilities

• Demonstrate excellent project management skills to plan and execute IT projects efficiently, ensuring timelines and deliverables are met consistently
• Lead and participate in IT projects, including planning, design, implementation, and documentation
• Act as the primary architect of IT systems, focusing on scalability and stability to support the organization's growth and evolving needs
• Optimize cloud resources for cost-efficiency, scalability, and security
• Ensure the compliance and security of cloud-based solutions
• Leverage scripting languages such as Python, Bash/sh and Powershell to automate tasks and streamline IT processes
• Experience with DevOps practices including pipeline scripting, Git, and automation techniques using Github Actions, IaC such as Terraform and other relevant tools
• Oversee the administration of various SaaS applications, including Okta, Slack, Google Workspace, JAMF, Azure/Intune, Jira, Zendesk, Freshservice, and more
• Work in troubleshooting and keeping up to date our Tech Stack, ensuring best practices and upgrades take place
• Collaborate effectively with IT and other business units to scope and execute cross-functional projects, aligning IT with the organization's strategic goals
• Work closely with other pillars in the IT org to ensure a close partnership in quarterly goals
• Conduct interviews and participate in team-building activities to assemble and nurture a high-performing IT team
• Serve as an escalation point to the Jr. IT Engineers and IT Operations technicians
• Maintain detailed documentation of IT systems, configurations, and processes
• Ensure documentation is up-to-date and accessible to relevant team members

Preferred Qualifications

Master's degree is a plus

Benefits

• Paid time off
• 12 paid holidays per year
• Medical/dental/vision insurance
• Basic life insurance
• 401(k) to eligible employees