Juniper Square is hiring a
Senior IT Manager

Summary

The Senior IT Manager role at Juniper Square involves managing a team of IT professionals, delivering a high-performing 24/7 IT service, and ensuring strong security practices. The position requires a Bachelor's degree (preferably in a technical field), 3+ years of IT management experience with 6+ years of IT administration experience, and specific skills in managing remote teams, cloud services, projects, and security incidents.

Requirements

• Bachelor's degree (technical field is a plus, but not necessary)
• 3+ years of IT management experience with 6+ years of IT administration experience with a focus on security
• Experience managing remote help desk and system admin teams and supporting a remote workforce
• Enterprise experience managing fleets of Macs and Windows with MDM
• Strong experience with Okta, Google, and Office365
• Strong project management skills and vendor management experience
• Strong experience with servers, networks, and SAAS services
• Strong experience with security incident prevention, detection, and response

Responsibilities

• Manage a team of IT system admins and help desk professionals globally
• Manage a fleet of Mac and Windows workstations and software for a global remote workforce
• Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
• Manage IT projects, recurring tasks, BCP, and incidents
• Manage the IT Service Desk, delivering a quality service according to SLA
• Report on IT function and recommending new technology solutions
• Help ensure a strong security posture for all IT systems and services
• Help with security/compliance initiatives, training, phishing, vulnerability management, DLP, incident management, and audits

Preferred Qualifications

• Linux/Unix knowledge is a huge plus
• Experience with cloud infrastructure services like AWS
• Experience with cloud service integrations like Zoom, Slack, Atlassian
• Experience with security assurance standards such as SOC 2 is a plus

Benefits

• Health, dental, and vision care for you and your family
• Life insurance and disability coverage
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• 401k retirement savings plan
• Healthcare FSA and commuter benefits programs
• Allowance to customize your work and technology setup at home
• Annual professional development stipend