Senior IT Operations Engineer

Summary

Join LogicGate as a Sr. IT Operations Engineer and contribute to scaling our internal technology through secure, integrated, and automated solutions. You will be the top-level escalation point for complex technical issues and play a critical role in the secure design, implementation, and governance of our internal systems. Collaborate across IT and Security functions, working with teams across the business to mature access management practices, automate workflows, and ensure least privilege principles are upheld. This role requires 4+ years of IT operations experience with a focus on Okta administration and integrations, as well as specific certifications and experience with various technologies. LogicGate offers a competitive salary, benefits, and a flexible work environment.

Requirements

• 4+ years of IT operations experience with 2+ years focused on Okta administration and integrations
• Okta Certified Administrator or higher certification (e.g., Professional or Consultant)
• Experience with GCP (especially around hosted services like SCIM bridges) and AWS (specifically setting up secure VDI workspaces)
• Hands-on experience configuring SAML, SCIM, JIT, and OAuth
• Proficiency in RBAC design and implementing least privilege access models
• Experience with user sync, attribute mapping, and profile mastering
• Familiarity with Zscaler ZIA for access and policy management
• Experience with Okta Workflows and integration automation platforms like Zapier
• Deep knowledge of JAMF, Google Workspace, Atlassian, and how SaaS platforms integrate
• Strong documentation, troubleshooting, and communication skills
• A passion for scalable and secure IT practices that empower a distributed team

Responsibilities

• Collaborate across IT and Security functions, working with teams across the business to mature our access management practices, automate workflows, and ensure least privilege principles are upheld
• Top-level escalation for technical issues across all internal SaaS platforms and endpoints
• Driving technical administration and configuration management in a fully cloud-based, remote-first environment
• Leading and maintaining Okta integrations with core applications, including Paylocity, Google Workspace, Atlassian, and 1Password
• Configuring and managing SAML, SCIM, and OAuth integrations in alignment with zero trust and least privilege access principles
• Developing and managing RBAC frameworks, including building and maintaining automated user provisioning via Paylocity sync and Okta Workflows
• Designing and supporting secure authentication architecture using tools such as Zscaler ZIA, Okta, and JAMF
• Support the SCIM bridge hosted on GCP, ensuring connectivity and security for user provisioning
• Assist in the setup and management of VDI workspaces in AWS, working with InfoSec and Engineering for secure access and monitoring
• Troubleshooting identity- and access-related escalations and ensuring continuous improvement in IT service delivery
• Automating provisioning, deprovisioning, and entitlement review workflows using Okta Workflows and Zapier integrations
• Producing internal technical documentation and ensuring knowledge sharing with support teams
• Partnering with InfoSec to audit, review, and remediate access control policies across the SaaS ecosystem

Benefits

• In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, 11 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax
• We are focused on and invested in career development and learning opportunities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program