Senior IT Quality Assurance Analyst

Summary

Join Honest Health as a Sr. IT Quality Assurance Analyst and make a meaningful impact in healthcare. You will perform data quality management, ensuring accuracy and reliability of organizational data. Responsibilities include conducting quality assurance audits, developing testing processes, implementing automated testing frameworks, and analyzing business requirements. You will lead cross-functional QA strategy efforts and monitor data quality, reporting findings to relevant personnel. The role requires a Bachelor's degree in a related field or 8+ years of experience, 5+ years in data quality roles, and proficiency in SQL and data quality tools. Honest Health offers competitive compensation, comprehensive benefits, and a supportive work environment.

Requirements

• Bachelor’s degree in computer science, information technology, or a related field is required; in lieu of a degree 8+ years of experience in data quality roles may be considered
• 5+ years of experience in data quality roles required
• 2+ years of experience in cloud data warehouses like Snowflake or Redshift
• Be proficient in data quality tools, SQL, and other relevant technologies
• Be a quick learner as a QA must be able to quickly grasp new concepts, technologies, and processes to effectively adapt to changing quality standards and production methods
• Be proactive with a keen eye for detail to identify minor issues that, if left unaddressed, could lead to bigger problems
• Have strong analytical and problem-solving skills, with the ability to address complex data quality issues, interpret data, understand complex processes, and make informed decisions
• Be a strategic thinker with the ability to align data quality initiatives with broader business objectives
• Have technical creativity and operate independently, yet be effective in a dynamic, fast-paced environment, and be adaptable to shifting priorities
• Have strong teamwork skills to collaborate with various departments and teams. Must be able to work with users at all levels of skills and abilities
• Have excellent communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders. Also, clear and concise written communication skills are essential to create understandable test documentation, reports, and recommendations

Responsibilities

• Conduct regular quality assurance audits. Evaluate various stages of production, processes, and final outputs to ensure they meet predefined quality standards
• Develop and refine testing processes including design tests that assess product or service quality, efficiency, and performance
• Define and implement automated testing frameworks and drive adoption of tools and methodologies that increase efficiency and repeatability of testing processes
• Analyze business and technical requirements at a strategic level, identifying opportunities for proactive quality improvements and process redesign before development begins
• Lead cross-functional QA strategy efforts, collaborating with product owners, developers, and business stakeholders to define testing standards, coverage, and automation approaches across teams
• Monitor data quality and process efficiency and report findings to appropriate personnel
• Ensure that data meets or exceeds stated requirements by understanding them and ensure the quality benchmarks align with those needs
• Identify shortcomings and potential enhancements and contributes to data development and refinement
• Analyze test results to identify patterns, problems, and areas for improvement. Recommend solutions to rectify data issues, improve production and operational processes to enhance efficiency, reduce costs, and eliminate waste
• Document test plans, procedures, results, and improvement recommendations to track progress and ensure accountability
• Continuously evaluate emerging QA tools, technologies, and industry trends, making recommendations to improve the QA function and support scalability
• Perform other related responsibilities as assigned

Preferred Qualifications

A familiarity with data profiling and cleansing tools is an asset and database CI/CD knowledge is a plus

Benefits

• Competitive Compensation
• Attractive base salary with performance-based bonuses and rewards
• 401(k) plan with a generous company match, fully vested from day one
• Comprehensive Health and Wellness Benefits
• Flexible health, dental, and vision insurance options tailored to your needs
• Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants
• 100% company-paid short-term disability, long-term disability, and life insurance
• Wellness programs and resources to support your physical and mental health
• Generous paid time off, including vacation, sick leave, and 11 paid holidays annually
• Two paid volunteer days to support causes you're passionate about
• Flexible work arrangements to accommodate your lifestyle
• Robust onboarding program and ongoing training opportunities
• Reimbursement for role-related continuing education and certifications
• Paid parental leave for new parents
• Dependent care flexible spending accounts
• Support for work-life integration
• Work alongside professionals who share your commitment to Honest's high-quality, value-based care model
• Opportunities to contribute to meaningful projects and initiatives
• Team member recognition programs
• Team-building events and social activities