Senior IT Workflows Solution Sales Executive

Summary

Join ServiceNow as a Solution Sales Manager, overseeing the market success of IT Asset and Portfolio Management products for State and Local Government Agencies and Higher Education customers in the Central and Western US. This remote role, based in the US Western, Mountain, or Central Time Zones, requires supporting territory strategy, providing input to account planning, ensuring alignment with Now Value principles, and coaching AEs and ADRs. You will help customers envision the value of digital transformation and collaborate with the account team and partners. The position demands experience in software or solutions sales, knowledge of IT Asset Management/Portfolio Management ROI, and understanding of business sales processes. Travel is required approximately 50% of the time.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 10+ years of sales experience within software OR solutions sales organization
• 5+ years knowledge on return on investment of IT Asset Management / Portfolio Management solutions
• Experience as an AE, or in alternative sales/ customer service role in the State, Local Government and Higher Education Vertical
• Understanding of business sales processes, pipeline management, SaaS product demonstrations, value selling and working in a matrixed sales team

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Preferred Qualifications

5 years of prior closing sales experience

Benefits

Remote work