Senior KYC Analyst

Nivoda Logo

Nivoda

πŸ“Remote - South Africa

Summary

Join Nivoda, a rapidly growing company transforming the diamond and jewelry industry, as a Senior KYC Analyst. You will play a crucial role in protecting the integrity of Nivoda's global marketplace by ensuring world-class onboarding and due diligence processes. This hands-on role involves managing the full KYC lifecycle, from onboarding to monitoring and automation, while maintaining compliance and efficiency. You will collaborate with various teams, including Sales, Operations, and Tech, to support business growth without compromising regulatory standards. The position requires a strong understanding of KYC/KYB requirements, AML regulations, and a detail-oriented approach. You will also contribute to process improvement, training, and documentation.

Requirements

  • 3–5 years of experience in a KYC/KYB analyst role, preferably in a B2B environment or startup/scale-up
  • In-depth understanding of CDD, EDD, ongoing monitoring, and global KYC/KYB requirements
  • Strong familiarity with international AML regulations (e.g., FATF, EU 6AMLD, UK AML regime)
  • Excellent analytical and critical thinking skills; capable of making risk-based decisions
  • Strong sense of ownership, with the ability to execute tasks independently and without constant supervision
  • Strong proficiency with Excel for data handling and reporting
  • High attention to detail and a structured approach to documentation and escalation

Responsibilities

  • Deliver Best-in-Class KYC Execution: Run day-to-day KYC operations across onboarding, verification, monitoring, and review cycles. Apply a risk-based approach to ensure speed without sacrificing accuracy or compliance
  • Own the KYC Process Framework: Maintain and optimize standard operating procedures for KYC checks, escalations, approvals, and documentation.Ensure workflows align with global AML/CTF obligations and internal policy
  • Drive Case Management and Quality Control: Review complex or high-risk customer files and resolve escalations. Perform regular quality checks to ensure data integrity and process consistency.Escalate red flags in line with internal governance standards
  • Collaborate to Enable Sales Velocity: Act as the operational bridge between KYC and Sales β€” helping unblock onboarding bottlenecks while maintaining compliance.Provide clear guidance and SLA tracking to internal teams on KYC-related matters
  • Support Tooling and Automation: Work with Product and Engineering teams to improve and automate KYC processes. Contribute to the implementation and tuning of screening, verification, and case management systems
  • Monitor, Report, and Improve: Track KYC performance metrics β€” including turnaround times, verification pass rates, and exception volumes. Prepare operational dashboards and insights to inform decision-making. Use data to iterate and improve process efficiency
  • Own Training and Process Knowledge: D eliver training and documentation to ensure internal teams are aligned on KYC requirements and escalation protocols.Maintain FAQs, playbooks, and knowledge bases for quick reference

Preferred Qualifications

  • Working knowledge of SQL for querying and data validation
  • Experience using third-party KYB/KYC onboarding and screening tools
  • Familiarity with perpetual KYC models, transaction-based risk assessment, or fraud/risk scoring tools
  • Understanding of financial crime typologies in the B2B or trade/marketplace domain

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