Xero is hiring a
Senior Learning Designer, Remote - United States

Summary

The job is a Learning & Development role at Xero focused on improving sales results by creating resources and assets for the partner sales team. The role requires experience in developing interactive learning resources, project management, and stakeholder management.

Requirements

• Experience using/working with Saas sales processes
• Experience in developing interactive, engaging and effective learning resources
• Experience with developing both digital and face-to-face experiences and assets (online learning courses, videos, interactive PDFs, LMS pages, workshops, virtual sessions, job aids and learning campaigns)
• Experience with project management and stakeholder management
• Ability to scope, design, develop, implement, and evaluate learning programs to meet the needs of the sales teams
• Ability to use authoring tools (Evolve), visual design tools (Adobe and LMSs)

Responsibilities

• Work closely with a global sales experts, technology experts and the product specialists to scope and design fit-for-purpose learning and performance interventions
• Use content authoring tools, visual design tools and the LMS to create end-to-end learning experiences such as multi-touch campaigns, courses, job aids, process docs, assessments and multimedia resources
• Drive continual improvement of our enablement program so that it is effective, relevant and supports long-term behavioural change for our sales team
• Coach other content creators in the team to help them apply learning and content best practices and facilitate team collaboration
• Review content created by peers to ensure high-quality, consistent instructional materials that are aligned with learning objectives
• Lead project planning and execution, manage stakeholder relationships, and track project performance for continuous improvement

Preferred Qualifications

• Proactive problem-solving skills; ability to exercise integrity and sound judgment in complex ambiguous situations
• Process driven with ability to take ownership, plan and work autonomously
• Conduct root cause analysis, training needs analysis and provide data-based analysis and reporting

Benefits

• Generous paid leave
• Dedicated paid leave to care for physical and mental wellbeing
• Employee Assistance Program to access mental health care for you and your family
• Employee resource groups, wellbeing programming and allowances
• Medical, dental, vision, and disability insurance
• Fertility and family forming financial support
• 401k contribution matching
• 26 weeks of paid parental leave for primary caregivers
• Employee Share Plan
• Beautiful offices with snacks and break areas, flexible working
• Career development opportunities