Summary
Join LILT's Operations team as a Post-Sales Engineer specializing in localization. You will work with enterprise and mid-market clients, ensuring seamless integration and utilization of our AI translation platform. This role demands strong technical aptitude, customer-facing experience, and the ability to manage multiple priorities. You will collaborate with various internal teams, providing technical expertise and consultative assistance. The position is based in London, UK or remotely from Romania, requiring authorization to work in the respective country. LILT offers a hybrid work model, combining in-office and remote work.
Requirements
- At least 3+ years of experience in a localization-engineering role
- Understanding of XLIFF, TMX, TBX, and SRX formats (purpose, structure, specifications)
- Familiarity with key localization terms (source, target, translation unit, etc.)
- Knowledge of localization (l10n) and internationalization (i18n) best practices
- Knowledge of common file formats (JSON, XML, HTML, CSV, PO, YAML, STRINGS, RESX, PROPERTIES) including syntax and escaping
- Exposure to translation tools (TMX editors, alignment software, diffing software, OCR software)
- Proficiency in RegEx for text processing tasks (pattern matching, extraction, manipulation)
- Understanding of encoding standards and character sets
- Familiarity with Okapi Framework (Rainbow, components, concepts)
- Knowledge of localization platforms/technologies (CAT, TMS, TM, MT, LMS, CMS, LLM)
- Coding skills (Python for scripting, Java for Okapi Framework)
- Understanding of software development principles and APIs
- Familiarity with version control systems (Git)
- Excellent communication and interpersonal skills
- Problem-solving skills and ability to analyze issues
- Authorization to work in the UK or Romania respectively is a precondition of employment
Responsibilities
- Debug, resolve, or escalate issues related to LILTβs Connector stack, file filters, and the Okapi Framework
- Assist with resolving customer pre- and post-processing challenges, including localization file prep
- Collaborate with production teams to implement technology-enabled workflows and set up LILT Connectors and file filters
- Continuously improve and suggest improvements to internal and customer localization engineering processes
- Document customer configurations and playbooks for common operating procedures
- Facilitate a feedback loop between customer needs and the engineering team
- Collaborate with colleagues across the company as the point-of-contact for the localization engineering team
- Meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for customer engineering tasks
Benefits
- At market salary, meaningful equity, pension scheme contribution, and time off plus company holidays (UK only)
- Employees receive coverage of medical, dental, and vision insurance. LILT pays for basic life assurance (UK only)
- Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle (UK and DE)
- At market salary, meaningful equity, and time off plus company holidays (DE only)
- Hybrid work model (2 days in office, 3 days remote)
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