Remote Senior Manager - API Product Lead

Summary

The job is for a Senior Manager, API Products at Shop Your Way, a high-growth FinTech company that powers multiple business and consumer services. The role involves creating and managing APIs for payment acceptance, partnering with customers and internal teams to understand and define product needs, and leading feature definition and prioritization.

Requirements

• Experience building developer-facing products and an appreciation for the 'developer' persona
• Familiarity and experience evaluating and enabling experiences across the broad spectrum of 'Developer' touch points – Developer Documentation / Portal, Sandbox, other external and internal tools
• Broad Appreciation of API design principles and a maturity to understand e2e Integration Experience as perceived by a developer
• Not a coder but comfortable enough to use and demo the API Product being built. Ability to make API requests (JSON),make API calls with Postman/Curl
• Prior experience building KPIs/Metrics focused on Developer Interactions particularly concepts such as TTFHW (Time to First Hello World) and others as appropriate
• Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience (developers, product managers and senior business leaders)
• Have a strong degree of technical fluency that allows you to communicate with and understand your target audience (developers), translating their needs into clear product strategy
• Bachelor's degree required, MBA preferred

Responsibilities

• Product Owner for the API team which is responsible to build products that enable simple and flexible server-side APIs
• Own, maintain and evolve existing APIs (v1/payments) as well as play a key role in enabling future features & functionality
• Own and drive a product roadmap that meets business goals, achieves key performance indicators, and provide a world-class customer experience
• Deliver a new Partner Portal, Developer Portal, module catalog, and related Partner APIs
• Ensure all APIs are developed with for externalization from the start
• Help Partners understand opportunities to introduce Shop Your Way capabilities into their customer solutions
• Partner with customers, partners, and internal teams to understand and define product needs
• Collaborate with the executive team, Design, Engineering, Marketing, Sales, and Customer Success to build an end-to-end experience
• Lead feature definition and prioritization, internally informed by data analytics, product metrics, user experience research, competitive and market analysis, internal stakeholders and business goals
• Collaborate with stakeholders and partner with engineers and designers to deliver high-quality experiences
• Provide clear vision and documentation, including use cases and product requirements to support UX design, development, and operations support
• Build and present executive product updates, including performance metrics, delivery status, and roadmap updates
• Build a world-class Product Management team and mentor leaders and product managers on the team