Lemonade is hiring a
Senior Manager

Summary

The job is for a leadership role in catastrophe response program within Lemonade's company, where the employee will create and maintain the program, collaborate with various teams, and manage a team of internal and external groups. The position offers a base salary range of $121,000 - $160,000 plus equity + benefits.

Requirements

• 10+ years of P&C claims experience
• 3+ years experience in catastrophe response (internal and field)
• 2+ years in a leadership role
• A high comfort level with stressful and time-sensitive situations
• Experience working with TPA’s, from contract to execution
• Strong knowledge of analytical and data insights that create business value
• Finds ways to get things done, scrappy and self sufficient
• Proven use of technology (AI specific) to drive customer and employee experience
• 4-year college degree; advanced degree a plus

Responsibilities

• Create and maintain a world-class catastrophe response program
• Collaborate across multiple business units to develop a catastrophe response plan
• Work with Lemonade’s Comms teams to produce valuable information
• Develop and implement the strategic roadmap for CAT Operations
• Establish and drive success measures for external and internal teams
• Develop and drive KPIs for multiple vendors that evolve with our business
• Work closely with compliance to ensure processes and policies adhere to regulatory standards
• Oversee catastrophe expenses to include overall LAE
• Manage, develop, and inspire a group of internal and external teams responding to our customers
• Leverage data to prioritize strategic initiatives, process improvements, and profitability for the department
• Cross-Functional Collaboration: Work with key stakeholders to address tactical and strategic challenges

Preferred Qualifications

Experience in leadership roles within the insurance industry

Benefits

Lemonade's US base salary range for this full-time position is $121,000 - $160,000 plus equity + benefits