Red Canary is hiring a
Senior Manager

Summary

The job is for a People Manager in the Customer Security Operations (CSO) team at Red Canary. The role involves leading a team of Detection Engineers, managing and mentoring technical direct reports, participating in the CSO leadership team, defining and managing operational metrics, building relationships with various teams, and engaging with customers.

Requirements

• 7+ years experience working in a Security Operations Center (SOC) or security engineering team
• 3+ years of previous people management experience leading diverse and distributed teams

Responsibilities

• Lead a tight-knit team of Detection Engineers who are responsible for the analysis and delivery of accurate, complete, and timely threat detections
• Manage, mentor, and coach technical direct reports
• Serve as a mentor and source of knowledge for new and growing managers
• Participate as part of the CSO leadership team to measure, monitor, and continuously improve our operations
• Define and manage operational metrics, reporting them on a regular cadence to executive leadership
• Act as a champion for our security operations platform while rallying and leading multiple internal Red Canary resources to create widespread change
• Build and maintain relationships across security operations, product management, engineering, community, support, and our customers to ensure the best possible customer experience
• Lead root cause analysis for detection quality issues and directing next steps to address and prevent recurrence
• Build relationships and engage with customers, respond to questions and escalations about our detections, and positively impact Red Canary’s product roadmap by helping to prioritize features and improvements requested by our customers

Preferred Qualifications

Experience with software development, databases, SIEMs, or security automation highly preferred

Benefits

• 100% Paid Premiums: Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period
• Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits
• Fertility Benefits: All new hires are eligible for benefits as of their first day
• Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays
• Paid Parental Leave- Full base pay to bond/care for your new child
• Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses
• Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US