Senior Manager, Channel Distribution

Summary

Join Kasa as the Senior Manager, Channel Distribution, a fully remote leadership role reporting to the head of revenue. You will lead strategic efforts to optimize Kasa’s presence across online travel agencies (OTAs), enhance listing quality, and ensure effective property merchandising to drive visibility, bookings, and revenue. As a key member of the Kasa Leadership Team, you will manage and enhance Kasa’s digital presence and reputation across OTAs, overseeing listing strategy and launching new distribution opportunities. The ideal candidate is a strategic operator with deep experience in hospitality distribution, a passion for high-quality listings, and strong execution and leadership abilities. You will be responsible for managing a team focused on distribution and listing excellence, driving value and revenue-generating outcomes. This role offers a competitive compensation package and a variety of benefits, including remote work flexibility and generous stock options.

Requirements

• 7+ years of experience in distribution, listings, or channel management within the hospitality or travel industry
• Proven track record managing OTA performance, improving upon and maintaining high-quality listings
• Deep working knowledge of Expedia, Booking.com, Airbnb, Vrbo, and GDS channel managers
• Strong project management skills and organization skills, with experience leading cross-functional initiatives
• Exceptional communication and leadership skills, with the ability to influence and collaborate effectively both across internal teams and with Kasa’s external partners
• Experience with property management systems, channel managers, and content management platforms; familiarity with NextPax and Cube is a plus

Responsibilities

• Create and optimize processes for new property launches, moveouts, and changes across the portfolio to ensure timely and high-quality listings
• Oversee the implementation of the marketing budget on key distribution channels (e.g., ad spend), maximizing ROI while maintaining key performance metrics
• Lead Kasa’s performance marketing efforts, including Google Ads, metasearch, retargeting, and paid social campaigns
• Drive performance improvements across all distribution channels, with a focus on cost parity, visibility, conversion, and cost efficiency
• Build and maintain strong relationships with OTA partners to influence placement and performance on key platforms, with the ability to effectively negotiate commission costs
• Manage vendor relationships, ensuring functionality and seamless revenue flows across marketing and distribution platforms
• Research and launch new distribution channels, staying ahead of market trends and identifying incremental revenue opportunities
• Define and monitor key performance metrics across all distribution platforms and listings, proactively acting on insights to consistently improve our performance and output
• Own the strategy and execution of content creation for property listings—including copy, photography, amenities, and pricing visuals
• Strengthen Kasa’s direct booking channel through targeted campaigns and brand awareness initiatives. Partner with Marketing to optimize SEO & SEM
• Oversee press and photo needs for new property openings, ensuring consistency and high standards across listings
• Partner with operations, revenue, and product teams to ensure listings are always up-to-date, accurate, and compelling
• Improve merchandising strategies that drive higher conversion rates and customer trust
• Collaborate with the sales and marketing teams to develop targeted landing pages and implement strategies aimed at group and corporate guests, as well as bespoke events such as weddings and full property buy-outs
• Lead and develop a team focused on distribution and listing excellence, driving value and ultimately delivering high-impact, revenue-generating outcomes
• Partner with the Product team to develop and prioritize the channel manager roadmap, optimizing channel integrations within the property management system
• Coordinate with cross-functional teams to support broader initiatives—such as new market launches, pricing strategy, and system integrations
• Ensure proper staffing for ongoing editorial needs and special projects, sourcing contractors as necessary
• Champion internal best practices around digital merchandising, listing standards, and property presentation
• Build a team that is fully integrated into Kasa’s revenue strategy, with a strong focus on driving tangible results and the ability to implement and iterate quickly on necessary changes

Preferred Qualifications

• You’ve launched new distribution channels or worked in high-growth, tech-enabled environments
• You bring a merchandising-first mindset and understand what makes listings stand out and convert
• You’re passionate about the intersection of technology and hospitality and love creating scalable systems to support growth

Benefits

• Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
• Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family
• Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates
• Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work
• Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday
• 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of deferred salary
• The Pay: The base pay range for this role is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits
• Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage
• Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!