Senior Manager, Cloud Services

Summary

Join Coalfire's Cloud Services team as a Senior Manager and play a crucial role in driving the organization's business and practice direction. This remote position (US-based) requires strong communication, technical writing, and cloud architecture expertise. You will manage teams, build client relationships, coordinate go-to-market strategies, and mentor team members. Responsibilities include leading projects, allocating resources, tracking client needs, and ensuring quality delivery. The ideal candidate possesses extensive experience in cloud IaaS, project management, and leading client engagements.

Requirements

• BS or above in related Information Technology Consulting field or equivalent combination of education and experience
• Experience managing teams of 4-8 individuals
• Background of working in technical organizations focusing on DevOps, operations, and delivery management
• Conversational knowledge of orchestration and automation tools such as Terraform and Ansible
• Excellent communication, organizational, and problem-solving skills
• Effective documentation skills, to include technical diagrams and written descriptions
• Professional attitude and demeanor
• 3-5 years directly leading client engagements on at least one of the following cloud IaaS providers: AWS, Azure, GCP
• Strong project management background
• Critical thinking, and ability to balance security requirements with mission needs
• Exampled relationship management and ability to work with C-Suite
• Project management experience for individual and team projects (ability to track detailed tasks and ensure timely delivery)
• Ability to work quickly, efficiently and accurately in a dynamic and fluid environment
• Previous experience mentoring or managing consultants in a professional services organization

Responsibilities

• Serve as engagement lead on professional services projects and propose/review technical solutions architect
• Manage multiple team tracks of consultants/specialists/delivery and serve as front line escalation point
• Allocate resources, such as personnel and budgets, appropriately
• Build and maintain strong long-term relationships with key client stakeholders
• Track and understand clients' evolving needs – articulate project risks and status via client presentations
• Review delivery of the teams you’ll oversee against quality standards and risk management frameworks
• Support thought leadership activities in the areas of market innovation, brand positioning, customer experience, and/or cost efficiency
• Provide mentorship to support career pathing, performance reviews, and professional development of direct reportees

Preferred Qualifications

• Previous experience mentoring or managing consultants in a professional services organization
• Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)
• Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc
• PMP, CISSP, CISM, or CISA
• Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG
• Experience with MS Project and Visio

Benefits

• Flexible work model
• Paid parental leave
• Flexible time off
• Certification and training reimbursement
• Digital mental health and wellbeing support membership
• Comprehensive insurance options
• Annual incentive, commission, and/or recognition programs