Senior Manager, Customer Demand Email Team

Summary

Join HubSpot's Marketing Team as a Senior Manager to lead the Customer Demand Email Team. You will manage a team of five marketers, own the demand email automation strategy, and guide the team in innovating and optimizing email programs. This role requires collaboration with various teams across the company to create a cohesive customer experience. The ideal candidate has 3+ years of experience managing high-performing teams and building marketing demand automation strategies. HubSpot offers a competitive compensation package and benefits.

Requirements

• Has 3+ years experience managing high-performing teams
• Has 3+ years experience building strategy for marketing demand automation and has owned a demand-related goal
• Has demonstrated the ability to build and innovate - ideating and executing on “big swings” and long-term strategy that create exponential impact
• Is obsessed with the customer and understanding their pain points and needs
• Is invested in building cultures and careers, with a strong commitment to DEI&B
• Embodies HubSpot’s HEART values —Humble, Empathetic, Adaptable, Remarkable, and Transparent
• Has a strong strong growth mindset, excels at adapting in a fast-paced changing environment and working through ambiguity
• Excels at working cross-functionally, including with customer-facing and technical teams, to align goals, set roadmaps, communicate updates, and drive forward customer-first solutions
• Excels at analyzing data and creating and presenting a narrative around it
• Has superior communication skills for all levels of the business

Responsibilities

• Manage a team of world-class marketers who are passionate about driving impact and HubSpot’s customers. The team you would manage consists of five direct reports
• Own the demand email automation strategy for customers, solving for unique needs across all industries, company sizes, and CRM experience
• Guide the team in innovating and building new programing, and optimizing existing programming through thoughtful, customer-focused experimentation
• Empower the team to use emerging technologies like data science and AI (like voice, video, and creation of deeply personalized resources) to build the next frontier of marketing automation
• Be the primary owner of the wider marketing-driven customer demand engine at HubSpot, building perspective and collaborating with key stakeholders across Sales, Customer Success, Product, Operations and Marketing

Preferred Qualifications

• Experience in customer-facing or sales roles
• Experience building automation for SMBs or customer-specific demand
• Experience with using AI and data science in marketing programming

Benefits

• Base salary
• On-target commission for employees in eligible roles
• Annual bonus targets under HubSpot’s bonus plan for eligible roles
• HubSpot’s equity plan to receive restricted stock units (RSUs)
• Overtime pay