Senior Manager Enterprise Risk & Governance

Summary

Join GetYourGuide's Governance, Risk, and Compliance (GRC) team and play a crucial role in developing and implementing an enterprise-wide risk management framework. You will design and oversee risk assessment processes, collaborate with business units to embed risk awareness, and deliver regular reports to senior leadership. This role also involves facilitating risk and governance training, establishing a robust third-party risk management process, and acting as a trusted advisor to business leaders. Furthermore, you will continuously improve risk management practices by staying updated on emerging risks and leveraging technology. Finally, you will develop and maintain a Business Continuity Management (BCM) framework to ensure organizational resilience.

Requirements

• Bachelor’s or Master’s degree in Risk Management, IT, Finance, Business Management, or a related field
• Proven hands-on experience in leading, designing and implementing enterprise risk management and internal control system initiatives within a multinational organization
• Strong understanding of risk management methodologies, internal control frameworks (e.g. COSO), and regulatory requirements such as SOX
• Practical experience in developing and maintaining risk registers, heat maps, and dashboards to monitor and report risks to leadership
• Demonstrated ability to develop and implement risk and governance strategies, including enterprise-wide frameworks and risk reporting
• Excellent leadership, communication, and stakeholder engagement skills, with the ability to influence across all levels of the organization
• Strong analytical, strategic thinking, and problem-solving abilities, with experience using tools like dashboards or risk heat maps
• Excellent communication and interpersonal skills, with fluency in English; proficiency in German is a plus

Responsibilities

• Develop, implement, and maintain an enterprise-wide Risk Management Framework to ensure risks are identified, assessed, mitigated, and monitored effectively
• Design and oversee risk assessment processes, including risk registers and dashboards, to provide actionable insights to leadership
• Collaborate with business units to embed risk awareness into decision-making processes and foster a strong, enterprise-wide risk-aware culture
• Deliver regular and ad-hoc risk and governance reports to senior leadership, highlighting key risks, trends, and mitigation strategies
• Facilitate risk and governance training programs to enhance awareness and build organizational capability
• Establish and manage a robust third-party risk management process, ensuring vendors and partners align with the organization’s risk, compliance, and internal control standards
• Act as a trusted advisor to business leaders, providing guidance on risk management, governance, and internal controls during strategic planning and operational execution
• Collaborate with internal audit and external auditors to ensure alignment between risk management, governance practices, and audit results
• Stay updated on emerging risks, governance trends, and regulatory developments, ensuring that GetYourGuide’s practices remain effective and forward-looking
• Leverage technology and tools (e.g. ChatGPT) to automate and enhance risk management and internal control processes
• Develop, implement, and maintain a Business Continuity Management (BCM) framework to ensure the organization can effectively respond to and recover from disruptions
• Identify critical business functions, assess potential operational risks, and establish contingency plans to minimize downtime and safeguard business operations

Preferred Qualifications

• Professional certification such as CRISC, CISA, CIA, or equivalent preferred
• Experience in the payment services industry is a strong plus, including familiarity with payment-related risks and compliance requirements
• Experience with GRC platforms (e.g. Workiva) and AI-driven tools to automate and enhance risk management, internal controls, and compliance processes is a strong advantage

Benefits

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 40 days per year
• Flexible working arrangements to support work-life balance
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits