Senior Manager, Field Sales Operations

Summary

Join Midi Health, a leading virtual care clinic for women's midlife health, as a Sr. Manager of Field Sales Operations. This remote (U.S.-based) role requires building and scaling infrastructure to empower provider-facing teams. You will lead sales operations, CRM strategy, data insights, and enablement for field-based outreach, driving provider relationships and patient growth. This high-impact position shapes the field operations strategy in a category-defining women's health company. You will architect and operationalize field team workflows, drive CRM and data infrastructure, and connect with cross-functional teams for scalable field programs. The role focuses on supercharging patient acquisition, tracking performance, and informing scaling strategies for Midi Messengers, provider campaigns, and new market launches.

Requirements

• 7–10+ years in Sales/Revenue/Field Ops roles - product must have been sold to clinical/healthcare teams
• Proven success scaling field-based teams and processes
• Expert in CRM systems (HubSpot a big plus) and data reporting
• Strong analytical skills and a systems-thinking mindset
• Highly collaborative and comfortable in a fast-paced environment

Responsibilities

• Define and streamline field processes (territory planning, visit cadence, lead workflows)
• Build sales playbooks, training, and onboarding programs
• Manage key metrics, dashboards, and CRM strategy (HubSpot)
• Own data infrastructure to track field activity and referral performance
• Deliver insights to drive strategy, territory planning, and program design
• Analyze program pilots to guide future scaling
• Champion efficiency: simplify workflows, automate reporting, drive CRM adoption
• Partner with Product/Data teams to optimize field tools
• Collaborate with Marketing on integrated campaigns and closed-loop reporting
• Partner with Growth, Clinical, and Product teams to ensure aligned execution
• Support operational readiness for new field team launches
• Lead change management as we grow and evolve field ops

Preferred Qualifications

Experience with grassroots, community-based outreach