Senior Manager of Centralized Planning

Summary

Join Ollie, a company dedicated to improving the lives of pets and their owners, as their Planning Manager – Multiple Facilities. This remote, US-based role requires a strategic thinker with extensive experience in warehouse and fulfillment center planning. You will lead labor and capacity planning, SOP development, and temporary labor contract negotiations across multiple facilities. The position demands strong analytical and problem-solving skills, excellent communication, and proficiency in various software tools. Travel is required approximately 25% of the time. Ollie offers a competitive salary, benefits, and a positive work environment.

Requirements

• Minimum of 5-7 years of experience in planning within a multi-site warehousing or fulfillment environment
• Bachelor’s degree in Supply Chain Management, Operations, Business, or related field
• Proven experience in labor and capacity planning, SOP development, and contract negotiation
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Proficiency in WMS, G-Suite, and planning software/tools
• Ability to manage multiple projects and priorities under tight deadlines
• High attention to detail with a focus on continuous improvement
• Experience working with temporary staffing agencies
• Knowledge of regulatory requirements in warehouse operations
• Comfortable with up to 25% travel and working extended hours during peak seasons or as needed

Responsibilities

• Develop and maintain detailed labor plans to meet operational requirements
• Forecast labor needs based on volume projections, seasonality, and historical trends
• Collaborate with operations and HR teams to ensure adequate staffing levels
• Optimize workforce utilization while minimizing labor costs
• Analyze facility capacities and identify potential constraints
• Develop and implement strategies to maximize throughput and space utilization
• Partner with cross-functional teams to plan for peak periods and new business requirements
• Utilize data-driven approaches to forecast and adjust capacity plans
• Write, update, and maintain comprehensive SOPs for all planning processes
• Ensure SOPs are aligned with operational goals and regulatory requirements
• Train teams on SOP adherence and conduct regular audits to ensure compliance
• Drive continuous improvement initiatives to enhance SOP effectiveness
• Negotiate contracts with temporary labor agencies to secure flexible workforce solutions
• Ensure compliance with company policies, legal standards, and cost objectives
• Monitor agency performance and address any issues related to quality or service
• Develop contingency plans to manage labor shortages or surges
• Work closely with operations, HR, finance, and procurement teams
• Participate in weekly and monthly operational meetings to align planning efforts
• Provide regular reporting and insights to senior leadership
• Serve as a subject matter expert on planning-related inquiries

Preferred Qualifications

• Master’s degree
• Lean Six Sigma certification or similar process improvement credentials

Benefits

• Competitive salary and a stake in the company
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription