Senior Manager, Operations Systems & Data

Summary

Join Numeris, Canada's leading broadcast measurement and consumer behaviour data provider, as a Senior Manager, Operations Systems & Data. This role strategically leads the modernization and optimization of operational processes and systems within Data Transformation. You will collaborate with cross-functional teams to implement advanced methodologies and tools, ensuring scalability, efficiency, and data quality. The position requires aligning operations with corporate initiatives, fostering innovation, and supporting long-term objectives. You will oversee system management, process modernization, and team development, while staying informed on industry trends. Numeris offers a competitive salary, benefits, and a flexible work environment.

Requirements

• Undergraduate degree in Operations Management, Data Science, or a related field
• 5-7 years of experience in operations management, data transformation, or related fields
• Proven experience implementing modern data methodologies and managing complex projects
• Expertise in advanced tools and systems, including Machine Learning, Big Data platforms, and workflow optimization technologies

Responsibilities

• Drive the department's evolution towards modern methodologies for managing and analyzing complex data from diverse sources
• Develop and implement strategies that align departmental goals with organizational priorities and future needs
• Lead initiatives to integrate advanced tools and technologies, ensuring scalability and efficiency in handling growing data complexity
• Collaborate with Product, IT, PMO and Research teams to ensure alignment and seamless integration of new products, systems, solutions and methodologies
• Oversee the management, configuration, integration, and upgrade of operational systems to meet evolving business and technological needs
• Develop and implement system architectures that support high-performance data processing and analytics, in collaboration with Product and IT
• Lead the installation, maintenance, and lifecycle management of equipment at client premises, ensuring minimal downtime and optimal performance
• Develop robust documentation and processes for system management to ensure consistency and reliability
• Drive initiatives to enhance system resilience, security, and scalability, addressing current and future operational demands
• Collaborate with technical teams to troubleshoot and resolve complex system issues efficiently
• Identify and prioritize opportunities to modernize workflows and adopt cutting-edge technologies that improve operational effectiveness
• Design resilient processes capable of adapting to evolving priorities and emerging data challenges
• Lead change management efforts to transition to advanced methodologies with minimal disruption to operations
• Optimize triage and escalation processes to enhance responsiveness and efficiency in managing complex workflows
• Oversee a forward-looking talent development strategy to equip team members with skills needed for modern data transformation, in collaboration with P&C
• Mentor and coach team members, fostering a culture of continuous learning and high performance
• Collaborate with organizational leaders to enhance employee engagement and leverage feedback to improve departmental performance
• Develop career progression plans that align individual goals with the department’s strategic objectives
• Stay informed on industry trends, emerging technologies, and best practices in data transformation and analytics
• Strengthen cross-departmental relationships to ensure cohesive support for organizational initiatives
• Build a strong internal and external network to identify opportunities for collaboration and innovation

Preferred Qualifications

Certifications such as Agile Scrum Master or PMP

Benefits

• Competitive salary, benefits package and group savings and retirement program. (Health and Dental employer paid premiums)
• Flexible Work location (on-site offices in Toronto, Montreal and Richmond, remote – work from home, hybrid as required per role)
• Flexible Summer Hours Program between May - September
• Paid Time Off during the holiday’s closure between Christmas & New Year’s Day
• Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply)
• Continuous learning and development via Percipio, our Learning Management System
• Be part of additional programs such as MentorMe, which helps our employee’s network, and grow within the organization
• Leadership Training offerings for new and emerging leaders
• Employee Wellness Programs: Partnership with Kii Health, our EFAP program
• Employee Recognition program using Teamo Points Platform
• Employee Appreciation Events via CultureClub to celebrate ALL of our Employees
• Culture of great teams, coworkers and supportive leadership
• Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more!