Senior Manager, Revenue Operation Systems

Summary

Join Fullscript, a company revolutionizing healthcare, as a Revenue Operations Systems leader. You will own and evolve our go-to-market tech stack, focusing on scalability, speed, and AI-driven efficiency. This role involves designing, implementing, and ensuring the performance of technology supporting our commercial teams. You will be responsible for the Revenue Systems roadmap across various departments, defining a scalable architecture, and acting as a product owner for core GTM platforms. The ideal candidate possesses experience leading GTM systems in a high-growth SaaS environment, particularly in healthcare or a regulated industry, and a strong technical understanding of Salesforce architecture. This position offers a chance to build a high-impact function with visibility and support from senior leadership, along with competitive benefits.

Requirements

• Experience leading GTM systems in a high-growth SaaS environment, preferably in healthcare or a regulated industry
• Strategic mindset with the ability to translate complex business challenges into scalable, effective systems
• Strong technical understanding of Salesforce architecture, including hands-on experience with custom object design, automation flows, and integrations
• Proven experience implementing or integrating AI-powered tools into GTM processes and analytics
• Hands-on experience building internal tools using low-code/no-code platforms (e.g., Cursor, n8n, Firebase)
• Exceptional cross-functional collaboration skills with stakeholders across Commercial, Data, Product, and IT

Responsibilities

• Own the Revenue Systems roadmap across Sales, Marketing, Partnerships, and Customer Success
• Define and maintain a scalable architecture that connects tools, data, and workflows across the customer journey
• Act as product owner for our core GTM platforms — including Salesforce, Gong, Guru, and other tools as we continue to scale
• Manage system governance, data integrity, and process consistency across tools and teams
• Collaborate with Enablement to build frameworks for user feedback, change management, and adoption
• Evaluate and implement AI technologies that drive efficiency, personalization, and insight generation at scale
• Identify and execute opportunities to automate, consolidate, or modernize systems

Preferred Qualifications

Familiarity with ancillary tools in our stack (Gong, Iterable, Guru, ZoomInfo, Snowflake, Rudderstack) or similar platforms

Benefits

• Competitive Total Rewards offerings
• RRSP and Matching program (within CAD)
• Customizable Health Benefits
• Flexible Paid Time Off program
• Discounts on Fullscript catalog of products for self, family & friends
• Training allowance and company-wide learning initiatives
• Work Wherever You Work Well*