Senior Manager, Pre-Sales & Services

Summary

Join Planet as a Senior Manager, Pre-Sales & Services, APJ, leading and providing technical direction to regional teams. This pivotal role drives successful technical sales engagements and ensures effective solution delivery of the Planet Insights Platform. You will manage a team, mentor members, develop customer relationships, collaborate with sales teams, and champion sales excellence. The position requires deep technical expertise in remote sensing and geospatial technologies, along with proven team management experience. It's a full-time, remote position based in Singapore, Malaysia, or Australia.

Requirements

• Proven track record of managing and developing high-performing teams
• Deep technical expertise in remote sensing and geospatial technologies
• 4+ years of experience managing teams responsible for delivering software or services to customers
• 6+ years of experience in a technical geospatial or remote sensing role
• Bachelor's degree in GIS, Computer Science, Remote Sensing, Engineering, or a comparable combination of technical education and relevant work experience
• Experience supporting government or large enterprise customers in the South Asian region
• Proficiency with GIS tools (ArcGIS, QGIS, Esri software, and Google Earth Engine)
• Demonstrated ability to effectively engage with customers at all levels of their organization
• Excellent problem-solving, communication, and interpersonal skills, with the ability to clearly and concisely convey complex technical concepts
• Ability to work effectively both independently and collaboratively within a team environment

Responsibilities

• Manage a team of Pre-Sales Solution Engineers, and Professional Services Solutions Architects and Software Engineers for the APJ region
• Mentor team members to identify development opportunities and growth areas, short-term and long-term career objectives, and track progress
• Develop trusted relationships with customers, identify their challenges and pain points, connect solutions to needs, and highlight the value delivered
• Collaborate with internal sales teams and authorized channel partners to drive sales and services growth in new and existing accounts
• Champion sales excellence across both Pre-Sales and Professional Services
• Apply expertise in remote sensing and geospatial technologies to help customers successfully adopt Planets Insights Platform
• Hands-on engagement with customers through presentations, demonstrations, commercial proposals, workshops, pilots, events, and social media outreach
• Manage Professional Services projects ensuring successful delivery on time and on budget while exceeding customer expectations
• Build tools, applications, and compelling demonstrations using Planet's APIs and analytics to showcase what's possible with Planets Insight Platform
• Provide valuable voice-of-customer feedback to product development and marketing teams, influencing the future direction of Planet's offerings

Preferred Qualifications

• Experience working within the Defense and Intelligence industry
• Excellent commercial and business acumen
• Proven ability to lead customer engagements and facilitate effective workshops
• Experience developing applications or scripts using programming languages such as Python, Java, JavaScript, or C#, as well as familiarity with platforms like Sentinel Hub, QGIS, ArcGIS Platform, ENVI, and/or Erdas Imagine
• Experience integrating with cloud platforms via REST APIs

Benefits

• Paid time off including vacation, holidays and company-wide days off
• Comprehensive Healthcare coverage
• Remote-friendly work environment
• Employee Wellness Program
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Volunteering Paid Time Off