Senior Manager, Pre-Sales Solutions Consulting

Summary

Join Eversight by Instacart as a Senior Manager of Pre-Sales Solutions Consulting to lead and develop a growing team of Solutions Consultants. You will drive team performance, define key performance indicators, and coach your team to deliver compelling product demonstrations. This role requires deep expertise in CPG and retail technology, experience in scaling high-growth environments, and the ability to build processes that accelerate deal velocity and customer success. You will personally engage with executive sponsors and key decision makers, fostering cross-functional collaboration. The position involves partnering with Product teams as the Voice of the Customer and requires a willingness to travel up to 40%. Instacart offers highly competitive compensation and benefits, including equity grants.

Requirements

• 10+ years of experience leading pre-sales teams at B2B SaaS companies with demonstrated success in revenue growth and process improvement
• Proven track record of building, scaling, and managing high-performing Solutions Consulting teams
• Deep expertise in CPG and/or Retail verticals, including strong understanding of Trade Promotion and Retail Price Management/Merchandising
• Strong presentation and persuasion capabilities with experience engaging senior executives
• Experience developing business processes and strategies in fast-paced, high-growth environments
• Experience analyzing and improving pre-sales performance metrics including win rates and sales cycle acceleration
• Ability to balance strategic leadership responsibilities with hands-on customer engagement
• Willingness to travel up to 40%

Responsibilities

• Lead, hire, and develop a growing team of Solutions Consultants, fostering a culture of continuous learning and achievement
• Drive team performance through clear metrics, regular coaching, and strategic territory planning
• Define and track key performance indicators to continuously improve team effectiveness
• Coach your team to deliver compelling product demonstrations by establishing processes, training programs, and certification standards
• Develop and optimize pre-sales methodologies and best practices that enable your team to accelerate deal velocity
• Personally engage with executive sponsors and key decision makers at our most strategic prospects alongside your team
• Foster cross-functional collaboration across Sales, Product, Marketing, and Customer Success teams to ensure aligned customer engagement strategies
• Partner with Product teams as Voice of the Customer, coaching your team to synthesize market feedback that informs product roadmap decisions

Preferred Qualifications

• Experience with data analytics platforms in retail/CPG contexts
• Background in pricing optimization, promotional analytics, or revenue management technologies
• Track record of successful collaboration with Product and Engineering teams in a customer-facing capacity
• Experience managing remote or distributed teams

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote
• The base pay range for a successful candidate is dependent on their permanent work location
• This role is eligible for a new hire equity grant as well as annual refresh grants