Senior Manager, Sales Operations

Summary

Join Blink Health, a rapidly growing healthcare technology company, as a Senior Manager, Sales Operations. Lead the development and management of sales tools, metrics, reporting, and analysis for the field sales team serving hundreds of thousands of healthcare providers. You will optimize Salesforce, build dashboards in Tableau, collaborate with cross-functional teams, and implement and manage the inside sales tech stack. Analyze sales performance, lead forecasting, and standardize CRM best practices. Experience supporting doctor's offices or clinics is essential. Blink Health makes a significant impact on patients' healthcare access and affordability.

Requirements

• 5+ years of experience in sales operations or revenue operations, ideally in a high-volume B2B or healthtech environment
• Experience working with sales teams selling into doctor’s offices, clinics, or similar healthcare settings
• Deep expertise in Salesforce administration—able to build reports, workflows, fields, and automations with minimal outside support
• Proficiency with reporting tools like Tableau, Looker, or similar; comfortable building dashboards and interpreting sales performance data
• Familiarity with inside sales tools such as Gong, Outreach, and CRM-integrated productivity platforms
• Highly analytical and detail-oriented, with a process-first mindset
• Strong communicator and collaborator who thrives in a fast-paced, cross-functional environment

Responsibilities

• Own and optimize Salesforce as the central source of truth for our high-volume sales process; drive automation, reporting, and process improvements
• Build and maintain dashboards and performance reporting in Tableau or similar BI tools to enable fast decision-making
• Work cross-functionally with Sales, Marketing, Product, and Client Services to ensure tools, workflows, and handoffs are aligned and efficient
• Evaluate, implement, and manage the inside sales tech stack (e.g., Gong, Outreach, call tracking, content tools), ensuring reps have what they need to perform at scale
• Analyze sales performance, pipeline health, and rep activity to identify bottlenecks and opportunities for process improvement
• Lead forecasting, territory planning, and quota setting processes in partnership with leadership
• Standardize and enforce best practices for CRM hygiene, opportunity management, and team productivity
• Serve as the point of contact for day-to-day sales operations support