Senior Manager, Sales Operations Strategy

Summary

Join ezCater as a Sr. Manager, Sales Strategy and lead a team in developing programs to support and accelerate sales strategies. You will collaborate with the Director of Sales Operations to streamline processes and enhance efficiency. Proactively identify areas of opportunity, propose solutions, and lead cross-functional project teams to accelerate sales growth. This role requires managing complex projects in a fast-paced environment and implementing short-term solutions while developing more formal ones. You will develop and monitor KPIs, provide regular reports, and work collaboratively across departments. The position offers a competitive salary and a comprehensive benefits package.

Requirements

• Minimum of 8-10 years of demonstrated experience in sales operations, sales management, or a related role with at least 2 years of direct leadership experience
• Proven track record of managing complex projects in a fast paced environment and driving operational excellence
• Strong cross-functional leadership and management skills, with the ability to lead by influence across the organization
• Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations to leadership
• Exceptional communication and interpersonal skills, with the ability to work collaboratively across departments
• Strong understanding of sales processes, process governance, CRM systems, and sales performance metrics
• Ability to thrive in a fast-paced and dynamic environment

Responsibilities

• Collaborate with the Director of Sales Operations and other Sales Operations team members to develop and execute the sales strategy
• Translate strategic goals into actionable plans and ensure alignment across the sales organization
• Leverage data to identify and implement process improvements to enhance the efficiency and effectiveness of the sales teams
• Ensure that sales processes are streamlined, optimized, and utilized resulting in accelerating sales
• Partner with sales enablement, CRM management and other sales operations partners do create a governance framework to manage sales processes and integrate into the CRM systems
• Facilitate communication and collaboration across departments to support sales initiatives and resolve issues to accelerate sales performance
• Develop and monitor key performance indicators (KPIs) to measure the success of sales initiatives
• Provide regular reports and insights to the Director of Sales Operations and executive team

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office