Snyk is hiring a
Senior Manager Solutions Engineering in United States

Summary

The job is for a Senior Manager of Solutions Engineering at Snyk in America, leading a team to partner with customers and realize their potential by adopting prescriptive solutions. The role involves working closely with various teams to develop and execute account strategies for Snyk’s enterprise customers.

Requirements

• 10+ years of industry experience in a pre-sales capacity with 5+ years of direct line management experience (hiring, training and retaining top talent)
• Experience in a leadership role in leading complex sales and solution organizations at an enterprise scale, this can include leading professional services and partner organizations
• Experience in building and running Channels and partner solutions engineering teams
• A track record of building and leading solution architecture/ engineering teams ideally in a SaaS or API usage-based businesses
• Good knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices
• Previous technical sales experience with API’s, distributed systems, databases, and/or developer tools preferred
• Experience working closely with highly technical customers at the Enterprise level
• Familiarity with a wide variety of coding languages and how they work
• Appetite for learning about new technologies and you’re curious about how things work under the hood
• Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources and satisfy stakeholders
• To care about diversity and enjoy meeting people from all walks of life
• Strong communication (written and verbal) and presentation skills
• Strong executive presence and ability to foster deep relationships with our customers
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred

Responsibilities

• Act as a business and technical thought leader, partnering and driving GEO, Regional, Account strategy, and execution plan working with cross-functional partners
• Serve as a business leader to Executive Champion or Executive Sponsor on all aspects of strategic business in AMER
• This will be a customer-facing role, meeting technical & executive champions regularly and leading EBCs with important customers
• Be a key business leader in complete execution from marketing, product, pricing, packaging, competitive, M&As, etc
• Recruit, hire, lead, retaining, and coach a world-class Solutions team and leaders
• Nurture and be the role model of a positive outlook, can-do attitude, and growth mindset, while leading and keeping the SEs motivated in a fast-paced and ever-changing environment
• Partner closely with Sales, Marketing, and Technical Teams (Professional Services, Product, Development, etc) to develop joint go-to-market initiatives that drive positive developer experience and outcomes while driving revenue growth
• Using executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels
• Leverage AI to transform customer services, knowledge sharing, product interlock and evolve the SE function
• Provide guidance to revenue leaders on sales strategy, product obstacles/gaps, and representing the team’s needs to executive staff
• Interpret complex problems, creating simple solutions and collaborating closely with prospects, channel partners, and our sales team to deliver winning solutions
• Collaborate and maintaining a close working relationship with product teams, engineering, services, and support
• Build processes to measure the performance and impact of the Solution Engineering Team and ensure that the team is optimized to meet rapidly evolving business needs
• Be a thought leader on industry trends, and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
• Representing Snyk at industry events and conferences, customer business reviews, and contributing to new ideas and industry best practices
• Championing the voice of our customers to influence product direction and feature priorities