WhatNot is hiring a
Senior Manager Strategic Partner Management in United States

Summary

The job is for a Senior Manager in Strategic Partner Management at Whatnot, a fast-growing livestream shopping platform. The role involves driving business growth, fostering relationships with sellers, developing strategies, managing a targeted book of business, partnering with cross-functional teams, and performing project management.

Requirements

• 7+ years of sales/account management experience
• At least 3+ years of experience as a team manager
• At least 5+ years of experience working in sales and/or account management function at a ecommerce or a creator platform, working with top SMB business partners, sellers, streamers, and/or creators
• Past experience growing and scaling Partner Management / Account Management teams within an organization. Specific knowledge of Salesforce, AirTable, Sigma, and other tools to expertly manage your accounts

Responsibilities

• Attract, develop, and inspire a high-performing team
• Develop and nurture strong seller relationships to support the business through a consultative approach
• Grow seller business through clear, data-driven POVs, and recommendations that align with overall business and company goals
• Manage a targeted book of business and develop a strategy for both short and long-term sustained success
• Partner with cross-functional teams across the organization to share insights and learnings from our sellers. Advocate for our sellers and their needs, clearly articulating business and revenue impact and needs to unlock growth
• Perform project management on initiatives across a variety of cross-functional team stakeholders and drive projects to successful outcomes

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• $1,000 home office setup allowance
• $150 monthly allowance for cell phone and internet
• $450 monthly allowance on food
• $500 monthly allowance for wellness
• $5,000 annual allowance towards Childcare
• $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Parental Leave; 16 weeks of paid parental leave + one month gradual return to work