Senior Manager, User Experience

Summary

Join Elite Technology as a Senior Manager, User Experience to lead and evolve the UX practice, delivering intuitive and effective experiences across Elite’s legal SaaS platform. You will drive strategic design direction, champion user-centric thinking, and lead a team of UX professionals. Collaborate with Product Management, Engineering, Marketing, and Customer Success to shape and execute the vision for seamless user experiences. Guide the creation of wireframes, prototypes, and final UI designs, ensuring consistency and quality. Oversee UX research to understand user behavior and inform design decisions. Establish and refine scalable design processes and promote design system adoption. Advocate for accessibility and design excellence. This role requires 8+ years of UX design experience with 3+ years in a leadership role, ideally in SaaS or enterprise software.

Requirements

• 8+ years of experience in UX design with 3+ years in a leadership role, ideally in a SaaS or enterprise software environment
• Proven success designing for complex workflows, preferably in legal, fintech, or highly regulated industries
• Strong portfolio showcasing strategic UX thinking, elegant solutions, and measurable impact
• Experience managing and mentoring design and research professionals
• Deep understanding of UX principles, design systems, accessibility, and responsive design
• Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD
• Exceptional communication, storytelling, and stakeholder management skills
• Experience working in Agile or scaled Agile environments

Responsibilities

• Define and evolve the UX strategy aligned with Elite’s business goals and customer needs
• Champion design thinking and user-centered methodologies across the organization
• Manage, mentor, and grow a high-performing team of UX designers
• Foster a culture of collaboration, innovation, and continuous improvement
• Partner with Product, Engineering, and other stakeholders to influence product vision, roadmap, and delivery through the lens of UX best practices
• Guide the creation of wireframes, prototypes, user flows, and final UI designs
• Ensure consistency and quality across all product touchpoints
• Oversee UX research activities to deeply understand user behavior, needs, and motivations
• Use qualitative and quantitative insights to inform design decisions
• Establish and refine scalable design processes, tools, and standards
• Promote design system adoption and governance
• Be the voice of the user within the company and advocate for accessibility, usability, and design excellence
• Perform other duties as assigned to support the overall goals and objectives of the department/company

Benefits

• Competitive Compensation Package ($135,000 - $160,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives