Senior Manager/Director, Business Operations

Summary

Join Ethos' Finance & Strategy team as an ambitious self-starter. You will play a key role in executing high-priority initiatives for the Direct to Consumer business, conducting market research to inform company strategy and product roadmap, and defining the company's financial plan. This high-visibility role requires using analytical, operational, and technical skills to solve complex challenges in a fast-paced startup environment. You will collaborate with various teams, develop financial performance metrics, and communicate insights to stakeholders. The role offers high impact and the chance to contribute significantly to a rapidly growing company.

Requirements

• 7+ years of relevant work experience, including: 2+ years of consulting, investment banking, and/or private equity / growth equity
• 2+ years of operational experience at a high-growth technology company
• Best-in-class excel skills and extensive experience developing insightful financial models and quantitative analyses, paired with strong critical thinking and sound business judgment
• Ability to flex between high-level strategic thinking and deep analytical problem solving
• Motivated self-starter with a track record of success and a proven ability to juggle multiple projects/tasks while hitting deadlines. Desire to own and drive projects from Day 1
• Excellent communication skills and effective cross-functional collaborator
• Exceptional attention to detail
• Stellar academic record with a degree in a quantitative field (e.g. Finance, Business, Engineering, Mathematics, etc.)

Responsibilities

• Drive our efforts to better serve new customer segments, launch new insurance products, and/or partnerships offerings
• Apply business judgment and financial insights to drive decision making related to unit economics, customer acquisition, operations, core business expansion, and new opportunities
• Improve the speed and efficiency of our growth by collaborating closely with Product, Marketing, Sales, and Operations teams
• Apply a data-driven analytical approach to influence decision making and support company leadership in evaluating strategic initiatives
• Develop and monitor critical financial performance metrics, and communicate actionable insights to relevant stakeholders

Preferred Qualifications

• SQL knowledge
• Ability to use statistical analysis tools