Alation is hiring a
Senior Partner Success Engineer, Remote - United States

Summary

Alation is a data management company that helps people find, understand, and trust data to drive value for their enterprise. They are looking for a Partner Success Engineer to support the delivery of Alation-related services through indirect sales channels. The role involves providing technical expertise, conducting product demos, ensuring partners have necessary resources, organizing training sessions, acting as a point of contact for partners, and fostering open communication with partners.

Requirements

• Possess strong presentation skills and be able to communicate effectively
• Be self-motivated with a proven track record in data software sales and knowledge of technology (analytics)
• Be committed to staying updated on industry trends, emerging technologies, and advancements in data and analytics
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
• Organized and analytical, able to eliminate obstacles through creative and adaptive approaches
• Have an appetite for extensive travel
• Have a problem-solving mindset with the ability to analyze issues and provide effective solutions
• Experience working with diverse teams and capable of influencing, interacting, and collaborating with senior executives, internally and externally

Responsibilities

• Support channel management in strategic alignment meetings with partners to understand their long-term goals, align mutual expectations and identify opportunities for collaboration and growth
• Conduct in-depth demos of products for partners and their customers
• Assist channel partners in preparing technical responses for bids and proposals, answering technical queries that arise during the sales cycle, and helping partners overcome any technical objections
• Ensure SI partners have uninterrupted access to necessary resources, including community and product documentation and software updates, by managing access permissions and providing guidance on resource utilization
• Organize and deliver enablement sessions and training programs to SI partners, covering the latest software features, best practices, and advanced techniques to ensure they are fully equipped to deliver services to their clients
• Act as a point of contact for partners when technical issues related to delivering products or services arise by ensuring the partner can easily log support tickets or facilitating swift resolution of escalated issues by coordinating with the relevant internal teams
• Host regular virtual events and forums to foster open communication, share insights, and discuss industry trends, thereby reinforcing a sense of partnership and community
• Encourage partners to contribute to the Alation ecosystem through feedback, custom solutions, or new use cases
• Develop and implement recognition programs for SI partners, celebrating successes and milestones to motivate and acknowledge outstanding performance and collaboration

Preferred Qualifications

• 5+ years of experience as Partner SE or Sales Engineer
• Experience working at or with large system integrators (SIs)

Benefits

• Competitive pay and health offerings
• Flexible time off to relax and recharge