Senior Payment Posting Associate

Summary

Join Rula as a Sr. Payment Posting Associate and contribute to seamless payment posting and credit management processes. Reporting to the Payment Application and Credit Manager, you will collaborate with onshore and offshore billing teams. This role demands strong organizational skills, attention to detail, strategic thinking, and analytical abilities within a fast-paced environment. Experience in healthcare payer operations and revenue cycle management is crucial. If you excel in collaborative problem-solving and managing complex processes, we encourage you to apply. Rula offers a 100% remote work environment (US-based only) and a comprehensive benefits package.

Requirements

• 5+ years of experience in billing, collections or related role leading end-to-end transformation (process, technology, and people) at a healthcare organization
• Experience building processes and utilizing tools (Salesforce, AMD, payer portals (e.g., Availity) etc.) to drive optimization
• Experience applying structure, prioritization and effective communication to solve problems not just for the current state, but also predict future need and scale operations
• Experience applying data and modeling to track performance (data visualization) and drive business decisions

Responsibilities

• Work with the onshore billing team, the offshore billing vendors, and help support seamless payment posting and credit management processes
• Collaborate on payment and credit operations and continuous process improvement

Preferred Qualifications

• Healthcare or start-up experience
• Demonstrated expertise in revenue cycle management, with a focus on healthcare billing, payment posting and/or credit management with knowledge of credit management for insurance and governmental payers (Medicare or Medicaid)
• Experience using data analytics with proficiency in Google/Excel (required), SQL (nice to have), Looker (nice to have)
• Tech Savviness/Natural technical aptitude/Fluency with Google Suite, Salesforce, ZenDesk, AdvancedMD/EHR, or similar platforms

Benefits

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access : Start saving for your future
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Support for your mental and physical health
• New hire home office stipend : Set up your workspace for success
• Quarterly department stipend : Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns : Explore a variety of engaging topics
• Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all