Senior People Experience Team Manager

Summary

Join Storyblok's growing team as a People Experience leader, spearheading HR operations and strategic business partnering across our global SaaS organization. You will oversee streamlined HR operations supporting a diverse, remote workforce, collaborating with business leaders to deliver data-driven people solutions. This hands-on role involves managing a team, ensuring compliance, and partnering with other HR functions. You'll be responsible for fostering a positive employee experience and driving initiatives that promote a healthy, engaging, and inclusive remote work culture. Storyblok offers a comprehensive benefits package including a remote work stipend, home office equipment, paid time off, a personal development fund, and more.

Requirements

• 8+ years of experience in HR, with at least 3-5 years of leadership experience managing both HR operations and business partnering functions
• Strong background in HR operations within a global, fully remote company, ideally in a fast-paced SaaS or technology environment. In particular, experience with the US and EMEA
• In-depth knowledge of global HR compliance, employee relations, and best practices across various regions
• Proven ability to manage and mentor a team, fostering a culture of collaboration, accountability, and growth
• Strong communication skills with the ability to build relationships and influence stakeholders across all levels of the organization
• Ability to collaborate across HR functions, working closely with teams you don’t oversee (Talent Acquisition, Total Rewards, HR Systems, and Talent Management & Development)
• Data-driven mindset, with the ability to leverage HR metrics to drive decisions and improvements
• Ability to adapt to a fast-growing, remote-first environment and manage ambiguity effectively
• Attention to detail and process oriented
• Curiosity to keep learning and experimenting

Responsibilities

• Lead the design and execution of efficient, scalable HR operations processes throughout the employee lifecycle (onboarding, global policies, employee relations, offboarding, etc.)
• Ensure the selection and effective management of external partners such as Employers of Record or consultancy firms that provide support in the 45+ countries where we have team members
• Partner closely with the Legal & Compliance team to maintain compliance with global labor laws and internal policies across the multiple regions and countries
• Partner with the Finance team on compensation-related matters and ensure accurate and timely processing of all employee payables throughout the employee lifecycle
• Work closely with the Operations team to ensure new and existing processes comply with law and our information security standards
• Develop and manage HR metrics to assess operational efficiency and report key trends and insights
• Ensure data hygiene in our HRIS to automate and avoid mistakes
• Act as a strategic advisor to business leaders, providing expert guidance on HR initiatives such as employee engagement, performance management, employee retention and organizational effectiveness
• Collaborate with leaders to implement HR solutions that align with business goals while maintaining company culture
• Support teams through organizational changes and growth phases, ensuring smooth transitions and alignment with overall business objectives
• Lead and mentor a team of three HR professionals who manage both HR Operations and Business Partnering responsibilities
• Foster a collaborative, inclusive, and results-driven environment within your team
• Provide coaching and development opportunities, ensuring the team continuously improves and grows in both HR expertise and business acumen
• Partner with other HR functions (Talent Acquisition, Total Rewards, HR Systems, and Talent Management & Development) to ensure alignment and smooth execution of cross-functional HR initiatives
• Coordinate with these teams to ensure HR operations processes align with broader organizational strategies and initiatives
• Collaborate to drive consistent messaging and support company-wide HR projects as needed
• Foster a positive employee experience by ensuring that HR operations are efficient, employee-friendly, and aligned with company culture
• Drive initiatives that promote a healthy, engaging, and inclusive remote work culture
• Drive wellbeing initiatives to ensure employee wellbeing and inclusion are key componentst to scale in a healthy way

Preferred Qualifications

Remote (home) work opportunity or funded by Storyblok co-working space

Benefits

• Monthly remote work stipend (home internet costs, electricity)
• Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals