Senior Product Analyst

Summary

Join OpenSesame as a Senior Product Analyst and play a key role in driving data-informed decisions and supporting our Product-Led Growth (PLG) strategy. You will maximize our product's potential as the main driver of user acquisition, expansion, and retention. This role involves taking full ownership of data analytics, automating data pipelines, and developing product health metrics. You will deeply understand OpenSesame’s product offerings, user behavior, and the PLG ecosystem. The position is remote-first, based anywhere in the US, with some travel required. Compensation is between $130,000-$160,000 per year, and a comprehensive benefits package is offered.

Requirements

Deliver excellent results

Responsibilities

• Deeply understand OpenSesame’s product offerings, user behavior, and the PLG ecosystem
• Establish robust analytics practices and product health metrics
• Establish systems for collecting, analyzing, and acting on customer feedback
• Integrate stakeholder and customer feedback loops, NPS surveys, support tickets, and internal feature requests
• Build the necessary data and analytics infrastructure and processes to guarantee an empowered product team that drives successful outcomes
• Integrate comprehensive data analysis into our daily operations, providing access to detailed user behavior, market trends, and product performance data
• Enable Product Managers to use data, analytics and insights to identify and prioritize solutions with the highest business value, addressing bugs, security findings, and technical debt
• Ensure the roadmap planning and prioritization process are deeply informed by analytics
• Features deliver demonstrable increases in customer acquisition, engagement, and retention
• Identify the key growth levers for usage optimization and influence product team focus across all products
• Segment users based on behavior, feature usage, and lifecycle stage
• Develop targeted engagement strategies such as personalized onboarding flows, feature-specific educational content, and retention campaigns
• Proactively identify and drive opportunities to optimize products for increased user acquisition, engagement, and monetization
• Translate analysis results into meaningful product and business recommendations
• Establish yourself as a thought leader and expert in the product domain
• Influence the strategic direction of OpenSesame by delivering high-impact analyses that demonstrate a deeper understanding of user engagement and product metrics

Preferred Qualifications

Up to 15 days of travel per year

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Professional development
• ISOs