Senior Product Analyst

Summary

Join Owner.com as a Senior Product Analyst, Payments and play a pivotal role in shaping the product roadmap. Collaborate with Product Managers to establish metrics and impact sizing, drive experimentation initiatives, and manage the testing framework. Design and implement KPIs for the payments product squad, identifying gaps and opportunities for business growth. The ideal candidate will not only provide insights but also strategically identify gaps and opportunities, build internal alignment, and create meaningful business impact. Collaborate with Data/Analytics Engineers using DBT & Snowflake. This remote-first role is based in the San Francisco Bay Area with occasional in-person collaboration.

Requirements

• Familiarity with Stripe or other payment processors, and subscription billing systems
• Strong grasp of metrics design, experimentation, and product funnel analysis
• Ability to handle ambiguity, deep dive into financial systems, and proactively flag problems before they escalate
• Knowledge of risk scoring, fraud detection systems, or chargeback processes
• KPI Development: A proven track record of developing KPIs and metrics tailored for product squads, particularly within a startup environment
• Technical Proficiency: Strong proficiency in SQL, preferably experience in DBT and Snowflake
• Data Product Expertise: Ability to build comprehensive end-to-end data products
• Organizational Skills: Highly organized with a keen eye for precision

Responsibilities

• Own analytics for payments, billing, and risk features, from user checkout experience to internal financial reporting
• Monitor and improve critical KPIs such as payment success rate, failed payment recovery, fraud rates, chargeback volume, and revenue leakage
• Identify and size revenue & risk opportunities across the payments funnel (from checkout to Stripe to invoice collection)
• Partner with Product Managers on AB tests and experiments related to payments UX, fraud flags, or risk workflows
• Collaborate with Engineering to instrument new product features and ensure great event tracking and data integrity in payment flows
• Enhance product planning influencing product planning through informative impact sizing, enabling more strategic decision-making
• Improve data Integrity and quality: Collaborate with developers on database design to strengthen data integrity and quality
• Establish a Single Source of Truth (SSOT): Work alongside Data & Analytics Engineers to implement robust models in DBT and Snowflake, and design dashboards that provide a unified view of business-critical data

Preferred Qualifications

• Prior experience in SaaS and/or startup environments is highly preferred
• Experience in the restaurant industry is an added advantage

Benefits

• The estimated base salary range for this role is $160,000-$210,000, plus a generous equity pre-IPO equity package
• Other benefits include comprehensive health coverage, unlimited PTO - plus extra fun perks!