Senior Product Designer

Summary

Join Clariti's mission to empower governments with exceptional citizen experiences! As a Senior Product Designer, you will lead the design of an innovative mobile application for local governments. This key role involves user-centric design, collaboration with various teams, and ensuring seamless user experiences. You will conduct market research, validate solutions, and contribute to product innovation. The ideal candidate possesses extensive experience in product design, strong communication skills, and a passion for solving problems with deep customer empathy. Clariti offers competitive compensation, benefits, and a collaborative work environment.

Requirements

• 5+ Years of product and interaction design experience with a portfolio of delivering impactful, user-centered solutions, strong focus on mobile applications, ideally in an enterprise SaaS environment
• Proficiency in designing for both iOS and Android platforms with their respective guidelines (iOS - human interface and Android - material)
• Familiarity with cohesive design systems that ensures consistency across the platform
• Strong team collaboration skills including active listening, continuous learning, and driving & delivering results
• Excellent communication and interpersonal skills with the ability to present confidently to any audience
• Ability to lead user research, usability testing, and alignment conversations
• Experience with market research and validation tools/techniques
• A strategic, analytical thinker that breaks down larger, complex problems into smaller, actionable user focused solutions
• Continuous learner who is dedicated to solving problems from a place of deep customer empathy
• Self motivated, results oriented, and can execute effectively with a strong sense of ownership, acting with urgency, and accountability
• Adaptable and able to thrive in a fast paced, dynamic environment. Able to bring clarity in ambiguous environments
• Proficient with agile development methodologies and tools (i.e. Jira, Confluence, Notion); design/prototyping tools (e.g. Figma, Sketch, etc.)

Responsibilities

• Create intuitive, visually appealing, and mobile efficient end-to-end user flows, wireframes, information architecture, and prototypes ensuring every touchpoint between government staff and citizens are seamless and delightful
• Develop a cohesive design system that ensures consistency across newly developed experiences
• Ensure the app’s design meets accessibility standards
• Research and stay up-to-date on advancements in design patterns
• Conduct discovery to understand the needs and paint points citizens and government staff alike
• Develop a deep understanding of customer needs through empathy and insights, ensuring our products deliver significant value and delight users
• Contribute and evaluate new concepts for future roadmaps performing discovery, experimentation, and validation to bring impactful new capabilities and enhancements to market
• Collaborate with Product team to translate user insights into requirements
• Validate the solutions we ideate will deliver value and be user friendly mitigating delivery risk
• Analyze market landscape and enabling technology (e.g. AI/LLMs) to identify opportunities for innovation
• Balance delivering a design strategy with tactical execution to deliver solutions that provide immediate customer value and are aligned towards achieving a long term vision
• Partner with engineering, product, design, marketing, CX, and sales teams to foster a collaborative environment that promotes innovative solutions through iteration
• Present designs/prototypes, progress, rationale to both technical and non-technical audiences including senior management and other key stakeholders
• Help define and champion UX processes to streamline efficiency and collaboration
• Define and drive key metrics to measure success and identify actionable areas for improvement, creating a data-driven framework for informed decision-making

Preferred Qualifications

• Experience designing government or enterprise single page web application experiences
• Experience navigating stakeholder management in a remote environment is a plus
• Understanding of GIS and mapping technologies in mobile applications
• Familiarity and thrive in an empowered product team environment

Benefits

• Competitive compensation packages
• Well deserved time off and benefits to keep you and your family healthy
• The base salary range for this role is expected to be between $90-130k based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy