Senior Product Designer

Summary

Join Gusto as a Senior Product Designer on Financial Products and play a pivotal role in scaling our financial services for workers. You will craft high-quality, intuitive end-to-end experiences that drive conversion, engagement, and trust. Collaborate with a dedicated team of Product, Engineering, Data Science, and Marketing professionals to influence strategy, build alignment, and ensure executional excellence. We value customer research and data-driven decisions. This role requires 6+ years of product design experience, ideally in consumer fintech. Gusto offers competitive compensation packages with a strong emphasis on equity-based compensation and benefits.

Requirements

• 6+ years of product design experience, ideally in consumer fintech or a similar domain
• Proven track record of crafting end-to-end experiences, from concept to execution
• Customer-focused mindset that translates deep user insights into impactful design solutions
• Comfortable with ambiguity, and driving clarity in ambiguous spaces
• Hands-on builder who is a craftsperson at heart, and always sweats the details
• Growth mindset, optimizing user acquisition, activation, and retention with conversion-focused design
• Data-driven, using analytics and A/B testing to iterate and refine user experiences for growth
• Rapid prototyping and agile iteration: able to test ideas quickly and refine solutions based on feedback
• Embrace strategic and business-focused thinking, ensuring design choices align with customer needs and business goals
• Strong communication skills to explain design decisions, articulate tradeoffs, and drive cross-functional alignment
• Strong opinions loosely held, and a willingness to constructively debate scope and tradeoffs to build alignment and unblock work

Responsibilities

• Develop a deep understanding of the different customers we serve, and how their varying needs translate into product requirements
• Collaborate cross-functionally by partnering with Product, Engineering, Data Science, Marketing, and other functions to understand customer problems and identify opportunities
• Design holistic customer journeys by crafting end-to-end experiences, frameworks, and principles that guide teams in delivering exceptional products
• Validate solutions with research by ensuring designs are informed by rigorous analysis, data, and customer support insights
• Balance an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision
• Hold high standards for the customer experience, including partnering with engineering partners to deliver experiences that are bug free, performant, accessible, and responsive

Benefits

• Competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto)
• Cash compensation range for this role is $129,000/yr to $175,000/yr in Denver & most remote locations, and $156,000/yr to $194,000/yr in San Francisco, Seattle & New York
• Physical office spaces in Denver, San Francisco, and New York City with expectation to work from the office 2-3 days a week (or more depending on role)