Senior Product Designer

Summary

Join HappyCo, a values-driven company with a flexible and supportive culture, and become a Senior Product Designer. You will lead the design of intuitive workflows for property management software, working closely with product managers, engineers, and other designers. This role requires owning end-to-end design initiatives, solving real customer problems, and contributing to product strategy. You will conduct user research, design prototypes, and collaborate with cross-functional teams. The ideal candidate possesses strong product thinking, experience leading design work, and fluency with modern design tools. HappyCo offers a variety of benefits, including generous parental leave, competitive pay with stock options, wellness stipends, and opportunities for growth and learning.

Requirements

• A strong sense of curiosity and personal excellence—you hold yourself to high standards, strive to deeply understand problems, and calibrate effort based on impact and pace
• A portfolio demonstrating elegant solutions to complex problems and clear evidence of strong product thinking
• Experience leading end-to-end design work—from discovery to delivery
• Comfort navigating ambiguity and driving clarity through research and exploration
• Willingness to work across time zones (Australia & North America), including occasional early hours to join customer calls, user interviews, or team meetings
• Fluency with modern design tools and processes (Figma, prototyping, systems design, etc.)

Responsibilities

• Own a product area, identify UX opportunities, and champion design-led solutions
• Design and run user research and usability testing, and create processes that enable fast, continuous feedback loops to ensure our understanding of customers evolves in real time
• Design, iterate, and deliver flows, wireframes, mockups, and prototypes for development
• Translate complex problems into elegant and scalable solutions
• Apply systems thinking across interconnected product experiences
• Work closely with your product and engineering counterparts to define scope, align on trade-offs, and deliver high-quality outcomes
• Partner with cross-functional teams to ensure smooth implementation and thoughtful UX
• Contribute to roadmap and planning discussions by using research and data to guide priorities and advocate for high-quality, user-centered experiences
• Present your work clearly and compellingly to stakeholders and teammates
• Partner with Product Marketing and Brand Design to ensure solutions are market-ready and visually extendable for our marketing site and collateral
• Conduct or participate in user and customer/prospect interviews across time zones—occasionally during early morning hours—to uncover insights that inform product and UX strategy
• Contribute to and evolve our design system for consistency and scalability
• Actively participate in design critiques and feedback sessions, helping to raise the craft of the whole team
• Contribute to defining product success metrics and work with teams to build instrumentation (e.g. Gainsight) that helps monitor adoption and guide iteration
• Contribute to learning and training resources that help customers understand and adopt new features

Preferred Qualifications

• Demonstrated progression in scope and impact across product teams, especially within B2B or SaaS environments
• Experience with design engineering or front-end development practices—you might even enjoy coding yourself
• Background in property technology (PropTech) or other complex business domains
• Hands-on experience using AI-driven design tools (e.g. Lovable, Claude, Tempo, ChatGPT, v0, or similar) for prototyping, ideation, or workflow acceleration—not just familiarity
• Experience with product instrumentation and adoption analytics tools like Gainsight (or similar) and knowledge of how to apply these insights to guide design decisions

Benefits

• Generous paid parental leave
• Competitive and equitable pay, including stock options
• Access to employee assistance programs to support both physical and mental wellness
• Monthly stipends to support Wellness and Home Office expenses
• Opportunity to work for one of the fastest growing technology companies in the PropTech industry
• Flexibility & Work-Life Balance: We offer hybrid and remote-friendly policies with flexible hours
• Growth & Learning: Access to training, mentorship, and opportunities to grow your skills