Senior Product Designer

Summary

Join interface.ai, a leading AI provider for banks and credit unions, as their first Senior Product Designer! You will be instrumental in shaping the user experience of our digital products, focusing on conversational AI and banking. This role involves leading the design process from concept to delivery, conducting user research, and developing designs for web and mobile applications. You will establish design guidelines and mentor future team members. The ideal candidate possesses a Bachelor's or Master's degree in a related field, 5+ years of experience in product design with a strong portfolio showcasing expertise in conversational AI and banking products, and proficiency in various design tools. We offer a remote-first policy, comprehensive health insurance, PTO & holidays, and life insurance.

Requirements

• Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field
• 5+ years of experience in product design, with a strong portfolio showcasing expertise in conversational AI and banking products (experience in fintech is preferred)
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc
• Deep understanding of user-centered design principles and methodologies, with a proven track record of delivering innovative and user-friendly digital experiences
• Experience designing conversational interfaces and familiarity with AI platforms (e.g., Dialogflow, IBM Watson, etc.)
• Excellent communication and collaboration skills, with the ability to effectively articulate design decisions and rationale to stakeholders at all levels
• Strong problem-solving skills and a passion for tackling complex design challenges in a fast-paced, agile startup environment

Responsibilities

• Lead the design process from concept to delivery, collaborating closely with product managers, engineers, and other cross-functional teams
• Conduct user research, gather insights, and translate findings into actionable design solutions
• Develop wireframes, prototypes, and high-fidelity designs for web and mobile applications, with a keen focus on usability and accessibility
• Design conversational interfaces for AI-driven interactions, leveraging natural language processing (NLP) and machine learning to deliver personalized and efficient user experiences
• Iterate on designs based on user feedback, usability testing, and data-driven insights to continuously improve product performance
• Establish and maintain design guidelines, patterns, and best practices to ensure consistency across all digital touchpoints
• Mentor and provide guidance to future members of the design team as the team grows, fostering a culture of creativity, collaboration, and continuous learning

Preferred Qualifications

Knowledge of banking industry trends and best practices is preferred

Benefits

• Remote First Policy
• Medical/Dental/Vision Insurance
• PTO & Holidays
• Life Insurance