Senior Product Designer

Summary

Join ServiceNow's Product Design team and develop innovative design solutions and world-class product experiences. Drive user experiences from concept to delivery, based on a deep understanding of user needs and design principles. Collaborate with cross-functional teams, championing your design approach and providing input in a supportive environment. Grow your leadership skills by coaching and mentoring other team members. The role involves creating high-fidelity design solutions and specifications, ensuring consistency, usability, and accessibility. ServiceNow embraces diversity and offers a flexible work environment.

Responsibilities

• Develop innovative design solutions and world-class product experiences that transform how people work around the world
• Drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles
• As part of a cross-functional team, you will have the opportunity to champion your design approach, reconcile feedback from various stakeholders, and provide your input to others in a collaborative, supportive, working environment
• You will also have the chance to grow your leadership skills through coaching and mentoring other team members

Preferred Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 5+ years of relevant design experience
• An inspiring portfolio demonstrating end-to-end, user-centered, design solutions based on human-centered design and research data
• Strong experience working with design tools to create comprehensive high-fidelity design solutions and specifications that enforce consistency, usability, and accessibility as part of a larger system or product
• A growth mindset, continually strengthening core skills through complex assignments and varied experience
• Ability to build trusting relationships through clear and open communication
• Experience participating in the complete product development lifecycle of web and/or software applications
• Experience in user experience design or industry experience (corporate, software, web or agency)