Senior Product Designer

Summary

Join Skin + Me, a mission-driven start-up, as an experienced Product Designer to work on a new business area covering design, stakeholder management, qualitative and quantitative research, product design, and project management. This is a hybrid working role with three days a week in Central London HQ and two days remote.

Requirements

• You have a degree in Design, HCI, or equivalent professional experience
• You have a portfolio that demonstrates a strong, clean visual style
• You have experience working collaboratively with developers and product owners in an agile way
• You have a keen eye for detail
• You are able to rapidly solve problems, choosing the right tools at the right time
• You have familiarity with common design tools (we work with Figma + Adobe Creative Suite)
• You are a clear communicator who is motivated by feedback
• You are not afraid to pick up new skills in other areas to help the team move faster

Responsibilities

• Facilitate cross-functional workshops and ideation sessions
• Advocate for the value of UX in the broader organisation
• Clearly articulate your research goals to earn buy in
• Validate your designs in the early stages of product development
• Plan and conduct user research using a variety of techniques
• Liaise with CS, to pick up insights
• Develop a good understanding of the customer journey through different touchpoints, not just web
• Promote a shared understanding of the user journey and pain points across all touch points
• We are a data driven organisation, most new features are A/B tested out
• You’ll have access to plenty of data to inform your work
• You’ll be expected to propose experiments with a clear view on what success looks like
• You’ll need to follow up with your experiments, maintain relevant documentation and circulate the learnings
• Produce innovative design solutions which are informed by data and the insights you’ve gathered
• Explore a wide range of possible UI solutions
• Graceful degradation of initial concepts to help us to narrow down the scope, and get to production faster
• Work closely with copywriters and graphic designers to weave a compelling narrative on our digital environments
• Work closely with engineering to deliver high quality experience, collaboratively finding the leanest possible implementation
• Contribute to our Product Design Guidelines and manage the Design System
• Identify opportunities to improve ways of working for you and your team to maximise impact
• Strive to improve the efficiency of our design processes
• Data collection in mind with business goals
• As a junction of knowledge our Product Designers are often required to write tickets for the tech, copy or creative team
• UAT your projects, to ensure high fidelity implementation

Preferred Qualifications

• Experience in data analysis, knowledge of SQL and experience conducting qualitative user research would be advantageous
• Previous experience working in any of the following areas would be advantageous

Benefits

• 25 Days Holiday (+ all the usual Bank Holidays)
• Free Breakfast & Lunch
• Hybrid working to give you flexibility
• Equity – We offer a competitive salary and a generous share award package that means every employee has a stake in the business
• Health and wellbeing focus – We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office
• ��500 annual development budget for any learning, training and development opportunities
• For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month
• Culture club – Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more
• You’ll get highly discounted Skin + Me products for you, and 10 friends + family too
• Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you’ll get a bonus when they pass probation
• Dog-friendly office with two very cute resident dogs!