Senior Product Designer

Summary

Join SmithRx, a rapidly growing Health-Tech company, as a Senior Product Designer to shape intuitive digital product experiences. You will own the UX strategy for a defined product area, collaborating with various teams to champion user-centered design. This role offers the chance to drive tangible impact, shape product strategy, elevate design culture, and innovate on complex challenges. You will lead design initiatives from discovery to iteration, conduct user research, and mentor junior designers. SmithRx is in a dynamic stage of design evolution, making this a unique opportunity to significantly shape user experiences and the strategic role of design within the organization. The position requires a Bachelor's degree or equivalent experience and 5+ years of relevant experience.

Requirements

• Bachelor's degree or equivalent experience in Design, HCI, or a related field
• 5+ years of experience designing digital products across web and mobile platforms, with a strong portfolio showcasing your ability to solve complex problems, deliver impactful end-to-end product experiences, and demonstrate strong interaction and visual design skills
• Proven ability to lead user experience strategy for significant product areas and influence product direction
• Proficiency in modern design tools (Figma preferred) and a demonstrated ability to drive the development, contribution, and evolution of design systems
• Deep experience in planning and conducting a range of user research methodologies, synthesizing findings into actionable insights, and validating design decisions
• Excellent communication, presentation, and collaboration skills – with the ability to articulate design decisions clearly, influence stakeholders at various levels, and foster alignment across cross-functional teams
• A proactive mindset, comfortable navigating ambiguity, and skilled in identifying opportunities to improve the user experience and advocate for user needs while balancing technical constraints and business objectives
• Experience mentoring other designers and contributing to a positive, collaborative team culture

Responsibilities

• Own UX Strategy: You will develop and own the user experience strategy for a defined product area (e.g., Admin Portal, Member Portal). This includes defining user needs, conducting competitive analysis, and aligning with the long-term design vision
• Lead Design Initiatives: You will lead design efforts throughout the entire product lifecycle – from discovery and ideation, through wireframes, prototypes, and high-fidelity visuals, to post-launch analysis and iteration
• Strategic Problem Solving: You will tackle complex design challenges, transforming them into intuitive, accessible, and scalable solutions for web and mobile platforms that align with user needs, business goals, and the overall product vision
• Drive Design System Evolution: You will actively contribute to and drive the evolution of our design system. This involves developing and maintaining UI patterns, contributing complex new components, and creating documentation that enhances consistency and efficiency
• Champion User Research: You will independently plan, conduct, and analyze a variety of user research studies (e.g., usability testing, interviews, surveys). You'll translate complex findings into actionable insights and strategic design recommendations that influence product decisions
• Collaborate & Influence: You will work closely with product managers to define requirements and with engineers to ensure technical feasibility. You'll effectively articulate design rationale, influence stakeholders, and align cross-functional teams around a shared vision
• Measure & Iterate: You will help define and measure product KPIs by conducting usability testing, analyzing user data, and iterating on designs to achieve desired outcomes and improve user experiences
• Mentor & Develop: You will provide consistent design direction, mentorship, and constructive feedback to Designers and Associate Designers, fostering a culture of design excellence and amplifying team impact through knowledge sharing
• Improve Design Operations: You will contribute to the continuous improvement of our design processes, workflows, and tools, advocating for best practices within the team

Preferred Qualifications

Experience working in high-growth or fast-paced agile environments is a plus

Benefits

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities