Senior Product Designer

Summary

Join SonderMind's design team as a Senior Product Designer to create seamless and delightful user experiences for behavioral health platforms. You will collaborate with stakeholders, product managers, and developers to design and iterate on features, conduct user research, and ensure designs meet accessibility standards. The ideal candidate possesses 5-7 years of experience in digital product design, a strong portfolio, and expertise in user research and usability testing. You will be responsible for leading design projects, advocating for high design quality, and presenting to cross-functional stakeholders. Success will be measured by your ability to design human-centered solutions and seamless user experiences. SonderMind offers a competitive salary, comprehensive benefits, and a flexible hybrid work environment.

Requirements

• 5-7 years of dedicated experience in digital product design, including user experience (UX) and user interface (UI) design disciplines
• A well-rounded product design portfolio with result-driven case studies
• Has experience designing for both desktop and mobile (native and responsive) platforms
• Deep experience conducting user research and usability testing
• Strong experience of crafting interfaces utilizing LLMs and GenAi tools, including conversational Uis, voice UIs, and other innovative approaches
• Experience designing accessible experiences that are compliant with industry standards
• Excellent verbal and written communication skills with experience in copywriting/UX writing
• Strong working knowledge of design productivity tools such as: Figma, Maze, Loom, Jira, Confluence, Amplitude or equivalent
• Building and maintaining design systems

Responsibilities

• Design product experiences that people love to use
• Understand the humans using our tools and services, and create user-centered designs that are pleasurable to use, optimize workflows, measurably solve pain points, and improve the quality of their therapy experience
• Working with your Product Manager, actively create and contribute to the definition of OKRs and our Roadmap
• Work in partnership with your team’s product manager, engineers, data scientists and business stakeholders to design, iterate on, and implement features which measurably impact our quarterly OKRs
• As a senior member of the design team, advocate for a high design quality bar within your own work and across squads
• Collaborate with and present to leadership, peers, and cross-functional stakeholders (Leadership, Marketing, Clinical, Ops teams)
• Actively explore opportunities for product innovation and feature enhancements
• Develop rapid proof-of-concept prototypes, and engage in the use of AI tools to optimize your process
• Define design requirements, actively identifying user needs. Methods include conducting UX discovery workshops, data analysis and user research
• Conduct continuous user testing, and iterative prototyping to evaluate the effectiveness of the product design
• Ensure that designs meet accessibility standards and are compliant with industry regulations
• Utilize and contribute to our design system and component libraries
• Remain up-to-date on design best practices, industry trends, and consumer preferences

Preferred Qualifications

• BA/BS in Design or HCI or equivalent certificate program in UX/UI Design
• Start up experience, or equivalent in think tanks or innovation labs
• Creative agency experience
• Enterprise, SAAS and systems design experience
• Mentoring designers

Benefits

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!