Senior Product Designer

Summary

Join SonderMind as a Lead Product Manager and play a pivotal role in shaping the future of mental healthcare. You will be responsible for the Unified App strategy, working closely with cross-functional teams. This high-impact role involves leading product development from conception to market adoption, focusing on user needs and business outcomes. Success will be measured by increased app usage, improved customer satisfaction, and enhanced user retention. The ideal candidate possesses extensive product management experience, strong communication skills, and a passion for improving mental healthcare access. SonderMind offers a competitive salary and a comprehensive benefits package.

Requirements

• You have 7+ years product management experience in fast-growing teams
• Proven ability to take a product from the earliest conception to successful market adoption
• You have strong written and verbal communication skills with a natural aptitude for clearly articulating customer problems
• Entrepreneurial mindset who vigorously looks for ways to improve the product and user experience
• You are insightful and resourceful in how to achieve a higher level of conviction before development begins
• You’re a creative and out-of-the-box product thinker who is passionate about improving access and outcomes in mental health
• You excel at cross-functional collaboration and have a strong ability to tap into the expertise of various stakeholders to get to an optimal solution
• High customer empathy with a strong focus on execution and being able to put ideas into action
• You expertly blend quantitative and qualitative inputs, as warranted by each individual situation
• Excels in a fast-paced, high-pressure environment who thrives on turning ambiguity into clarity

Responsibilities

• Be the voice of our users. Conduct high-impact user research and leverage user feedback in all its forms to accurately capture and represent member needs and the way they interact with our product. Use those insights to inform product decisions, deliver on user needs and and drive meaningful outcomes for the business
• Own a significant portion of the Unified App roadmap, strategy and vision. Translate your understanding of our users, product, and domain into a compelling vision and strategy and craft a clear roadmap of highly prioritized features and initiatives that deliver against the product vision & strategy and drive business impact
• Lead end-to-end product development. Lead the discovery, ideation, scoping, execution, and launch of user centric features to address user problems and business opportunities. Define key performance metrics for your features and closely analyze product performance to measure success, identify gaps and areas of improvement
• Drive operational excellence through collaboration and communication. Lead and collaborate with design, engineering and other cross functional peers and leadership to provide input and visibility into the product development process and define and ship a consistent, high quality experience across the “whole product”

Preferred Qualifications

Healthcare, wellness, or Enterprise benefits experience is a nice to have

Benefits

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!