Senior Product Designer

Summary

Join Thumbtack's Design Team as a Senior Product Designer and contribute to crafting intuitive user experiences for our home services marketplace. You will collaborate with cross-functional teams, own projects from inception to launch, and leverage data and research to drive design decisions. This role requires a strong background in UX/UI design, a proven track record of impactful projects, and the ability to balance high-quality design with agile development. The position offers a virtual-first work model, competitive salary, and various benefits. Thumbtack is committed to creating a positive impact on local economies and empowering small businesses. We are seeking a passionate and collaborative individual to join our growing team.

Requirements

• 6+ years of overall product design experience
• Portfolio with a history of impactful projects that showcase your design process
• Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products
• Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation
• A bias for action and understanding of how your work impacts users and the business
• Experience designing and implementing customer experiences that have led to measurable and sustainable growth results
• Strong cross-functional collaboration and stakeholder management skills

Responsibilities

• Design customer-centric experiences with measurable business impact
• Partner closely with fellow designers, researchers, product managers, engineers, data scientists and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
• Use research and qualitative data to guide design and development decisions
• Develop a deep understanding of our customers and pros while focusing on key metrics
• Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
• Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation

Preferred Qualifications

• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
• Experience designing for a two-sided marketplace
• Fluent prototyping in Figma

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being