Senior Product Designer

Summary

Join Thumbtack's Design Team as a Senior Product Designer and contribute to crafting intuitive user experiences for our home services marketplace. You will collaborate with cross-functional teams to design customer-centric solutions, from conception to launch, and measure success through data and user research. This role requires a strong UX/UI background, experience with measurable growth results, and excellent cross-functional collaboration skills. You will own projects, shape product roadmaps, and impact both user and business goals. Thumbtack offers a virtual-first work model with various benefits and perks, including company-wide holidays, WiFi and cell phone reimbursements, and an Employee Assistance Program.

Requirements

• 6+ years of overall product design experience
• Portfolio with a history of impactful projects that showcase your design process
• Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products
• Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation
• A bias for action and understanding of how your work impacts users and the business
• Experience designing and implementing customer experiences that have led to measurable and sustainable growth results
• Strong cross-functional collaboration and stakeholder management skills

Responsibilities

• Design customer-centric experiences with measurable business impact
• Partner closely with fellow designers, researchers, product managers, engineers, data scientists and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
• Use research and qualitative data to guide design and development decisions
• Develop a deep understanding of our customers and pros while focusing on key metrics
• Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
• Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation

Preferred Qualifications

• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
• Experience designing for a two-sided marketplace
• Fluent prototyping in Figma

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being